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Will a tenant's credit score drop after ordering their credit report through Rent Perfect's website?
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No, a tenant's credit score will not drop due to ordering your credit report at RentPerfect.com Rent Pefect applicants complete an online application and order their own credit and background reports, agreeing to share those reports with the landlord or agent they are applying with. Since they are...
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Can I send one invite for a husband and wife to apply? |
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Each person applying requires a separate invite. Multiple invites may be sent to the same e-mail address....
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Where can I view a record of the invites emails I have sent my applicants?
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You can view a list of all the invite emails you have sent to your applicants for the past 30 days and check the status of the invite. To do so go to the "Order Background Screening" tab and click the blue link that says "Invite History." Hold your mouse over the "i" icon in the top left corner t...
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What if my applicant does not have an email address? |
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If your applicant does not have an e-mail address, you can send their invite to your own e-mail address and have them fill out the online application from your own computer, tablet, or any internet connected device. The applicant can also use a family member or spouse’s e-mail address....
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What if my applicant does not have a social security number? Can I get a credit and background check even though my applicant does not have a social security number?
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If an applicant does not have a Social Security number, they will not have a credit report or address history report available, as these reports are both generated by social security number. Similarly, they will also be unable to complete the identity authentication that is required to use the syst...
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What if my applicant did not receive the invite email? |
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With so many emails bombarding our inboxes these days it is easy for an invite email to get lost in the noise. Send a new invite and include a mobile phone number; the applicant will receive a text message with the application link. Including a mobile number is the best way to ensure your applicant...
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What if my applicant already completed a paper application?
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No problem. Just let the applicant know the next step in the application process will be to order their credit and background reports online. They will complete the basic online application which will allow them to accept the terms of use to share their credit and background reports with you. Let ...
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Can I text the application invite to my applicant? |
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Are you ready for an easy way to ensure your applicants receive application invites? Get excited... because SMS/Text invites are here! Follow these steps to send a text invite: 1. Click "Send Invite" in your Rent Perfect account and enter an email address as usual. 2. Include a mobile phone numbe...
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Why should my applicant pay the screening fee?
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Most Rent Perfect landlords opt to have their applicants pay the screening fee. Here are a few ways this seemingly small detail can benefit your application process as a great pre-screening tool. 3 things are accomplished when the applicant pays the fee: 1. It invests the applicant in your pro...
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How do I assign a property address to my tenant? |
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You can assign a property address to the tenant at the time you send an application invite or you can assign a property address after they complete the online application. When sending an invite, select the property address from the dropdown menu. You can change the property later if needed. c...
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How do I order a credit and criminal background report?
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Rent Perfect allows you to invite applicants to order their own credit and background reports and share the results with you through Rent Perfect's online portal. To send an application invite all you need is your applicant's email address and their mobile phone number if you would like to send a t...
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What happens when I send an invite request to my applicants email? |
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An e-mail invitation will be sent to your applicant with a link to a short online rental application. Once the invite is completed, you will be notified via e-mail. At this time the full credit report and instant criminal records are available to view in your online account. The file will then be ...
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Do my applicants need to know my rental criteria before applying for my property? How can I send my criteria to my applicants?
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You have the option to send a copy of your rental criteria settings sheet as an attachment with the application invite email that is sent to your rental applicants. Attaching your criteria to your online invite allows your applicant to see what criteria they must meet in order to qualify for your r...
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