Support Center > Knowledge base> Category: My RentPay
Category: My RentPay
14 Articles
Orange arrow Does Rent Perfect's RentPay system offer a recurring payment option?

6614 views
  Yes, tenants can set up recurring rent payments. There is a small $3.95 convenience fee per payment. Tenants can follow these steps to setup recurring payments: Login at www.rentperfect.com and click "RentPay." Under payment schedules click "Pay Now." Under mode of payment select "Setup...
Posted in: My RentPay, RentPay

Orange arrow How can I sign up for RentPay to start receiving rent payments online?

5992 views
  Make rent collection seamless by offering your tenants the convenience of online payments with RentPay. Benefits of RentPay: ✔ Recurring payment options – Tenants can set up automatic payments. ✔ Automatic payment reminders – Reduce late payments with built-in reminders. ✔ Automatic late fee charge...
Posted in: My RentPay

Orange arrow How is RentPay by Rent Perfect different from payment apps like Zelle or Venmo? Aren’t those good enough for collecting rent?

1276 views
  While Venmo and Zelle are convenient for sending and receiving money, they lack the features designed specifically for rent collection. RentPay by Rent Perfect gives landlords greater control by setting the total payment amount, due date, and any applicable late fees. The system automates rent coll...
Posted in: My RentPay

Orange arrow How do I get a current tenant into the system so they can pay rent? They already live at my property so they do not need to complete the application and screening process.

1758 views
  Need to add a current tenant to the system? Watch the video below to learn how to send a free RentPay invite. 1. Click My Rentpay on the home screen. 2. Click RentPay invite at the top of the screen. 3. Your tenant will have 48 hours to create their free account. 4. You will receive an email once ...
Orange arrow How do I setup the payment details to request payment from my tenant?

1692 views
  Watch the tutorial video below and follow the steps below to setup payment details for a tenant. 1. Click the My RentPay icon on the home screen. 2. Click "Manage RentPay" under a tenant's name. Need to add a current tenant to the system? Click RentPay invite at the top of the screen: click here...
Posted in: My RentPay

Orange arrow A tenant paid rent by check this month. How do I stop the late payment notifications emails?

2000 views
  If a tenant paid rent by check, money order or any other form of payment outside of the Rent Perfect's online payment system, then the landlord will need to stop the late payment notifications by canceling the online payment for that specific month. Tenants, please contact your landlord to make th...
Posted in: My RentPay, RentPay

Orange arrow What happens if my tenant's payment is returned by the bank?

1687 views
  Payments may be returned by the bank if there is not enough money in the account to cover the payment (insufficient funds) or for other reasons such as a closed account, frozen account, inactive account, or invalid account number. The payment processor will charge a $25 returned payment fee to the...
Orange arrow How does Rent Perfect help tenants improve their credit score?

2319 views
  An easy way to improve your credit score and build positive credit history is paying your rent at rentperfect.com! Positive payments are automatically reported to the credit bureau, helping improve your credit score over time! Take advantage and ask your landlord to sign up for Rent Perfect's payme...
Posted in: My RentPay, RentPay

Orange arrow How do I look up rent pay transactions in my account?

5671 views
  Follow these steps to look up payment history and transaction history in your account. 1. Click "My Rent Pay" on the home screen of your account. 2. Cick "Payment History" at the top of the screen. 3. Click "Advanced Search" to adjust the filter settings if necessary and click "search." ...
Posted in: My RentPay

Orange arrow What are the processing fees for RentPay?

5820 views
  Skip the trip to the bank next month and sign up for Rent Perfect's Online RentPay system for ACH payments! The fees associated with RentPay are below. Credit card payments are unavailable at this time. Just $10* per month for landlords, unlimited properties. A low $3.95 processing fee for tena...
Posted in: My RentPay, RentPay

Orange arrow How do I request money due from my tenant?

4990 views
  Once your rent pay application is approved follow these steps to set up a monthly rent payment schedule for a tenant or to request a one time payment: 1. Click "My Rent Pay" on the home screen of your account. 2. Next, click "Setup RentPay" under the desired tenant's name. 3. Click "Add New...
Posted in: My RentPay

Orange arrow Can current tenants that already live in my property use online rent pay without completing the full application and screening process?

3425 views
  Yes, you can Invite to current tenants who do not need to complete the full application and screening process to create a free RentPay account. Before you can start sending RentPay invites make sure you complete the online enrollment application for landlords to set up your bank account and activa...
Posted in: My RentPay

Orange arrow Can Rent Perfect help me collect rent each month from my tenants?

5887 views
  Collecting Rent is the fun part of business...Rent Perfect's Online RentPay makes it easier than ever! Sign up for Rent Perfect's payment collection platform Rentpay to give your tenants a convenient way to pay rent online using their bank account! Tenant's can pay rent without leaving home and b...
Posted in: My RentPay

Orange arrow FAQ for Rent Perfect's online payment system.

4946 views
  Rent Payments FAQ How can I start collecting rent payments into my bank account? First, add the property address to your Rent Perfect account. Next, click “My RentPay” or “Apply for RentPay” on the home screen to link your bank account with the payment processing company. What paperwork is requir...
Posted in: My RentPay


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