Support Center > Knowledge base> Category: My RentPay
Category: My RentPay
14 Articles
Orange arrow Does Rent Perfect's RentPay system offer a recurring payment option?

5320 views
  Yes, tenants can set up recurring rent payments. There is a small $3.95 convenience fee per payment. Tenants can follow these steps to setup recurring payments: Login at www.rentperfect.com and click "RentPay." Under payment schedules click "Pay Now." Under mode of payment select "Setup...
Posted in: My RentPay, RentPay

Orange arrow How does Rent Perfect help tenants improve their credit score?

1327 views
  An easy way to improve your credit score and build positive credit history is paying your rent at rentperfect.com! Positive payments are automatically reported to the credit bureau, helping improve your credit score over time! Take advantage and ask your landlord to sign up for Rent Perfect's payme...
Posted in: My RentPay, RentPay

Orange arrow How do I enroll in RentPay to receive payments online?

5056 views
  Eliminate any hurdles for paying rent by offering your tenants the convenience of online rent payments. Recurring payment options Automatic payment reminders Automatic late fee charges $10 a month for landlords, unlimited properties.(per bank account setup to receive payments.) $3.95 convenienc...
Posted in: My RentPay

Orange arrow How do I look up rent pay transactions in my account?

4586 views
  Follow these steps to look up payment history and transaction history in your account. 1. Click "My Rent Pay" on the home screen of your account. 2. Cick "Payment History" at the top of the screen. 3. Click "Advanced Search" to adjust the filter settings if necessary and click "search." ...
Posted in: My RentPay

Orange arrow What are the processing fees for RentPay?

4692 views
  Skip the trip to the bank next month and sign up for Rent Perfect's Online RentPay system for ACH payments! The fees associated with RentPay are below. Credit card payments are unavailable at this time. Just $10* per month for landlords, unlimited properties. A low $3.95 processing fee for tena...
Posted in: My RentPay, RentPay

Orange arrow How do I request money due from my tenant?

3862 views
  Once your rent pay application is approved follow these steps to set up a monthly rent payment schedule for a tenant or to request a one time payment: 1. Click "My Rent Pay" on the home screen of your account. 2. Next, click "Setup RentPay" under the desired tenant's name. 3. Click "Add New...
Posted in: My RentPay

Orange arrow Can current tenants that already live in my property use online rent pay without completing the full application and screening process?

2704 views
  Yes, you can Invite to current tenants who do not need to complete the full application and screening process to create a free RentPay account. Before you can start sending RentPay invites make sure you complete the online enrollment application for landlords to set up your bank account and activa...
Posted in: My RentPay

Orange arrow How do I get a current tenant into the system so they can pay rent? They already live at my property so they do not need to complete the application and screening process.

922 views
  Need to add a current tenant to the system? Watch the video below to learn how to send a free RentPay invite. 1. Click My Rentpay on the home screen. 2. Click RentPay invite at the top of the screen. 3. Your tenant will have 48 hours to create their free account. 4. You will receive an email once ...
Orange arrow How do I setup the payment details to request payment from my tenant?

876 views
  Watch the tutorial video below and follow the steps below to setup payment details for a tenant. 1. Click the My RentPay icon on the home screen. 2. Click "Manage RentPay" under a tenant's name. Need to add a current tenant to the system? Click RentPay invite at the top of the screen: click here...
Posted in: My RentPay

Orange arrow A tenant paid rent by check this month. How do I stop the late payment notifications emails?

1195 views
  If a tenant paid rent by check, money order or any other form of payment outside of the Rent Perfect's online payment system, then the landlord will need to stop the late payment notifications by canceling the online payment for that specific month. Tenants, please contact your landlord to make th...
Posted in: My RentPay, RentPay

Orange arrow How is RentPay by Rent Perfect different than Zelle or Venmo? Aren't those payment portals good enough?

520 views
  Venmo and Zelle are great portals that allow anyone to pay you. However, RentPay keeps the landlord in control of the total payment amount, due date, and late fees. The system allows you to automate payment collection; we send payment reminders, late payment alerts and can even charge your late fe...
Posted in: My RentPay

Orange arrow What happens if my tenant's payment is returned by the bank?

390 views
  Payments may be returned by the bank if there is not enough money in the account to cover the payment (insufficient funds) or for other reasons such as a closed account, frozen account, inactive account, or invalid account number. The payment processor will charge a $25 returned payment fee to the...
Orange arrow Can Rent Perfect help me collect rent each month from my tenants?

4049 views
  Collecting Rent is the fun part of business...Rent Perfect's Online RentPay makes it easier than ever! Sign up for Rent Perfect's payment collection platform Rentpay to give your tenants a convenient way to pay rent online using their bank account! Tenant's can pay rent without leaving home and b...
Posted in: My RentPay

Orange arrow FAQ for Rent Perfect's online payment system.

2924 views
  Rent Payments FAQ How can I start collecting rent payments into my bank account? First, add the property address to your Rent Perfect account. Next, click “My RentPay” or “Apply for RentPay” on the home screen to link your bank account with the payment processing company. What paperwork is requir...
Posted in: My RentPay


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