IT Help Desk Hours
Hours: Mon - Thur 7:30AM-9PM, Fri 7:30AM-6PM, Sat 12-5PM, Sun 5-10PM (EST)
IT Help Desk
Have a question?
All these words:
Exact phrase:
Any of these words:
-- All Categories --
Hue
advanced search
IT Help Desk
Knowledge base
Support links
Home
Tools
Share
Knowledge base
Check out our IT Knowledge Base for how-to documents and solutions to FAQs.
Latest Knowledgebase Articles
Date updated
How do I reset/change my current, expired or forgotten password?
Feb 05, 2026
5 views
FAQs
Dec 01, 2025
9 views
What is Nametag and How Do I Use It to Verify My Identity?
Oct 20, 2025
10 views
Why can't I log in to my.northwood.edu (Blackboard)?
Oct 20, 2025
10 views
What Mobile Apps does Northwood University use?
Oct 20, 2025
4 views
Popular Knowledgebase Articles
Views
Downloading Alternative File Formats from Blackboard Courses
14
14 views
Uploading Files to My Files (Content Collection)
13
13 views
How do I add / change my bank account for refunds or reimbursements?
12
12 views
How do I add or remove my Northwood email on a mobile device?
11
11 views
How do I add (map) a department network share drive or missing S: Drive?
10
10 views
Top Rated Knowledgebase Articles
Rating
FAQs
9 views
How do I add (map) a department network share drive or missing S: Drive?
10 views
Microsoft Education LTI for Blackboard
10 views
How do I connect and register my phone, computer or entertainment devices to the northwood WiFi or dorm network ethernet port?
9 views
CFE Functional Instructionals
9 views
Live Chat Support Software