Why can't I log in to my.northwood.edu (Blackboard)?

Why can't I log in to my.northwood.edu (Blackboard)?
Article ID: 138178

Answer

To access a northwood.edu account, you must be currently enrolled in classes or have graduated from the university.

Visit status.northwood.edu to make sure there aren't any current outages or system maintenances being performed.

If you see a blank page or "unable to load adfs.northwood.edu" after clicking the Northwood Login button, follow these steps:

Verify you can access the IT Help Desk Client Portal
If not, your work network/computer might be blocking our authentication system--contact your employer's IT personnel

If you see a "Sign On Error!" message when signing into my.northwood.edu, follow these steps:

Visit https://logout.northwood.edu
Go to https://my.northwood.edu and click NU Portal Login
If the issue persists, clear your browser's cache
After clearing your Browser's cache completely exit your Browser and restart your device

If you see a "Sign On Error!" message when signing into my.northwood.edu, follow these steps:

In Edge, expand the Profile menu, circled in red
In the Profile menu, expand the Other Profiles menu
From the Other Profiles menu, click “Browse as guest”
A new window will open for the Guest profile. In this new window go to https://portal.northwood.edu to login to the Northwood Portal.

For other my.northwood.edu sign-on issues, submit a service request with a screenshot.

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Views: 2	Created on: Oct 20, 2025 Date updated: Oct 20, 2025
Posted in: Hue

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