Northwood is committed to a secure information technology environment and requires strong and unique passwords. Passwords that do not meet the following requirements or are otherwise found vulnerable will be rejected.

Passwords MUST meet the following criteria:

• Be at least 8 characters in length
• Consist of at least 3 of the following 4 items
  • Uppercase letters (i.e. A-Z)
  • Lowercase letters (i.e. a-z)
  • Numbers (i.e. 0-9)
  • Special characters (i.e. !@#$%^&*)
• Not contain the user's account name or parts of the user's full name that exceed two consecutive characters
• Avoid using dictionary words
• Previous passwords may NOT be reused

Passwords will expire and require a mandatory password change. A change reminder message will display within Blackboard 30 days before your password is set to expire and email notifications are sent 30-, 14-, and 7-1 days prior to password expiration until the password is changed.

You should change your password immediately if you feel it has been compromised.

1. Go to http://www.northwood.edu/pwreset
2. Choose Unlock & Reset Forgotten Password
3. Enter your Northwood username (e.g., username@northwood.edu)
   • International Program Center (IPC) students outside the United States are currently unable to access our Self-Service Password Reset option.
4. Complete the steps on your device
5. Select Reset Your Password
6. Follow the instructions to change your password.

NOTE: Please update your apps and saved browser passwords on all devices (laptop, desktop, smart device, etc.) configured to automatically connect to Northwood University resources such as email. Failure to do so may result in your Northwood account becoming locked.

Your new password will need to meet the following criteria:

• Be at least 8 characters in length
• Consist of at least 3 of the following 4 items
  • Uppercase letters (i.e. A-Z)
  • Lowercase letters (i.e. a-z)
  • Numbers (i.e. 0-9)
  • Special characters (i.e. !@#$%^&*)
• Not contain the user's account name or parts of the user's full name that exceed two consecutive characters
• Avoid using dictionary words
• Previous passwords may NOT be reused

Eligibility

Additional License Information

Please review Microsoft's documentation for a more detailed breakdown of available features and programs for A3 licenses.

Eligibility 

Emeritus users are assigned a Microsoft Employee A1 education license for as long as the Microsoft agreement continues. This license provides limited access to Microsoft 365 services. For full access to Microsoft 365 applications, a personal subscription must be purchased directly from Microsoft.

Additional License Information

Please review Microsoft's documentation for a more detailed breakdown of available features and programs for A1 licenses.

Eligibility

Upon graduation, alumni lose access to Microsoft 365 applications, including Word, Excel, PowerPoint, OneDrive and Teams. They retain access only to their Northwood University email account, hosted by Microsoft, as long as the account remains active. To continue using Office applications, alumni must purchase a personal Microsoft 365 license directly from Microsoft.

Need Help?

For assistance with installing or uninstalling Office, contact Microsoft support directly.

Username and/or Display Name Change

Current Northwood University users who have completed an official name change at the Business Office or through the Human Resources Department may also request that their my.northwood.edu username and/or email display name also be changed. Additionally, if a username is misspelled, please click on the "Submit IT Request" button to have the misspelling corrected.

NOTE: An official name change must occur at the university before the username can be changed. 

After completing steps 1 and 2 below, please allow up to 3 business days for your username and/or email display name to be updated. You will be emailed by a technician when the change is complete.

Students or Alumni:

1. Contact the Business Office (989.837.4207) to start the process of your name change request.
2. Click this link https://northwood.teamdynamix.com/TDClient/1948/Portal/Requests/ServiceDet?ID=21305 to provide your information for a username or email display change.

Employees:

1. Contact Human Resources (989.837.4345) to start the process of your name change request.
2. Click this link https://northwood.teamdynamix.com/TDClient/1948/Portal/Requests/ServiceDet?ID=21305 to provide your information for a username or email display change.