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How do I add / change my bank account for refunds or reimbursements?

Article ID: 138180 Print
Question
How do I add / change my bank account for refunds or reimbursements?

Answer

How do I add / change my bank account for refunds or reimbursements?

Tags refund  direct  deposit  banking  bank  account

Important - do not turn off an active Refund or Reimbursement account if you would like to add or change to a different account.

  1. Login to https://my.northwood.edu
  2. Click the Self-Service link
  3. Click the Banking Information tile
  4. Click the +Add an Account button
    • If you already have a refund or reimbursement account on file you will be required to enter your current bank account number, click the confirm button.
    • If you receive the error 'Your entry does not match the account we have on file' you have not keyed in the same account number we currently have on file. Please try keying in the number again. If you are still having difficulty please contact Finance and Accounting Services at 989.837.4207 and they will be able to assist you.
  5. Next to Refund, Reimbursement & Payment Deposit click the toggle button from Off to Activate
  6. Verify the effective date--the effective date must be on or after today's date
  7. Click the Next button
  8. Enter the bank account details
  9. Check the I agree to the terms and conditions check box
  10. Click the Submit button
  11. You will receive a confirmation email from [email protected] in your Northwood University email account.

Please note: the account is marked as 'Not Verified' under the verification column until Accounts Payable attempts to send funds to the account.

Financial Aid refund questions should be directed to Finance and Accounting Services at 989.837.4207 or [email protected]
Accounts Payable reimbursement questions should be directed to Accounts Payable at 989.837.4304 or [email protected]


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Views: 1 Created on: Oct 20, 2025
Date updated: Oct 20, 2025
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