EasyAppsOnline Support Center
Knowledge Base Categories

Getting Started(11 Articles)
Orange Arrow I exited out of the Add New Client Wizard prematurely. What do I do?
Orange Arrow How to Submit Applications to the Carriers (Including Humana)
Orange Arrow EasyAppsOnline Tutorials
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Frequently Asked Questions(18 Articles)
Orange Arrow My client completed EasyAppsOnline last year with another agency. Can I access their information?
Orange Arrow How do I reset the HR Security Question?
Orange Arrow How do I answer the employee support questions when I receive an "Employee Support Request" email notification?
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Census Help(4 Articles)
Orange Arrow Can we upload our own census spreadsheet to EasyAppsOnline?
Orange Arrow Common Census Errors
Orange Arrow Where can I see the employee usernames?
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EasyAppsOnline News and Updates(7 Articles)
Orange Arrow What are the mobile device technical specifications?
Orange Arrow EasyAppsOnline can now populate electronic EMPLOYER signatures on carrier applications!
Orange Arrow Understanding the 3 different user rights for brokers
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HR Portal(4 Articles)
Orange Arrow How to set up Time Cards?
Orange Arrow How do I reset the HR Security Question?
Orange Arrow The HR Account has been locked out. What do I do?
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Client Maintenance(27 Articles)
Orange Arrow How do I reset the HR Security Question?
Orange Arrow How do I answer the employee support questions when I receive an "Employee Support Request" email notification?
Orange Arrow Where can an employee go to chat with support online?
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Client Renewal Wizard(1 Articles)
Orange Arrow Renew A Client Wizard Tutorial
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New Hire Mode(2 Articles)
Orange Arrow I have a client interested in using the New Hire Mode offered by EasyAppsOnline. How do I set this up for my client?
Orange Arrow How do I handle an employee's life event once it's been submitted to me?
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Employee Application(3 Articles)
Orange Arrow Medication Format Change
Orange Arrow EasyAppsOnline Printable Application
Orange Arrow How do I map or set up the EOI questions on carrier applications?
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Carrier Applications(3 Articles)
Orange Arrow How do I find out whether the applications have been sent to the carrier?
Orange Arrow How do I find out whether the applications have been sent to the carrier?
Orange Arrow How do I map or set up the EOI questions on carrier applications?
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Security(1 Articles)
Orange Arrow What do I tell my clients who have questions about the security of EasyAppsOnline?
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Enrollment Modes(2 Articles)
Orange Arrow How does an employee submit a life event?
Orange Arrow How do I handle an employee's life event once it's been submitted to me?
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Reports(1 Articles)
Orange Arrow How to Create an Enrollment Report
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Employee Support(20 Articles)
Orange Arrow Where can an employee go to chat with support online?
Orange Arrow Can I email instructions to the employees?
Orange Arrow Can I email the instructions to all of the employees?
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Helpful Documents(9 Articles)
Orange Arrow EasyAppsOnline Printable Application
Orange Arrow How to use EasyAppsOnline's SBC Solution
Orange Arrow How to Activate Life Events for an EasyAppsOnline Company
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Prospecting Tool(1 Articles)
Orange Arrow How to use the EasyAppsOnline Prospect Tool
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InstantQuotes(1 Articles)
Orange Arrow How do I use InstantQuotes?
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News & Updates(5 Articles)
Orange Arrow EasyAppsOnline can now populate electronic EMPLOYER signatures on carrier applications!
Orange Arrow Understanding the 3 different user rights for brokers
Orange Arrow Where can I see the employee usernames?
   more topics...