http://supportsystem.livehelpnow.net/?cid=2210http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=22991In order to transfer employee information between EasyAppsOnline brokers you must complete a client transfer form which can be located under the HelpFrequently Asked Questions9/19/2012 3:14:45 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23036Getting to the Wizard To get to the Add New Client Wizard Click Add Client. Click Start Wizard If you exit the wizard before complGetting Started9/12/2019 1:57:00 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23059Description The EasyAppsOnline Timecard provides clients with a free time management system that is easy to use and easy to manage. How it worksHR Portal9/21/2012 2:23:27 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23060No, the ONLY template census which can be used is the EasyAppsOnline Employee Census Template. The census has information hidden in the backgrouCensus Help9/21/2012 2:12:38 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23061The #1 reason brokers receive errors when trying to upload the EasyAppsOnline census is due to incorrect use of the Copy/Paste function. CommonCensus Help10/25/2012 10:28:12 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23062EasyAppsOnline has gone mobile! You can now use any mobile device, including iPads and Android tablets, to complete the EasyAppsOnline application.EasyAppsOnline News and Updates9/21/2012 2:17:16 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23067From the group's Choose an Action menu select Maintain Employees From the employee's Choose an Action menu select Edit Account Type COBRA directClient Maintenance11/21/2012 12:38:31 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23068At the top of the Clients page select Show all companies including those with expired enrollment datesFrequently Asked QuestionsClient Maintenance11/21/2012 12:40:55 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23068At the top of the Clients page select Show all companies including those with expired enrollment datesFrequently Asked QuestionsClient Maintenance11/21/2012 12:40:55 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23099Getting to the Wizard To get to the Renew A Client Wizard Click Clients. From the Choose a Wizard drop down menu, select Renew A CliClient Renewal Wizard5/14/2014 3:26:00 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23105If you have a client that would like the ability to enroll new employees throughout the year you will need to place the company in New Hire Mode.New Hire Mode4/15/2016 12:47:02 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23334How to use EasyAppsOnline's SBC SolutionOverviewEasyAppsOnline now has a great method for handling the new federal SBC requirements effective SeptembEmployee SupportHelpful Documents3/19/2013 3:24:25 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23334How to use EasyAppsOnline's SBC SolutionOverviewEasyAppsOnline now has a great method for handling the new federal SBC requirements effective SeptembEmployee SupportHelpful Documents3/19/2013 3:24:25 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23345I exited out of the Add New Client Wizard prematurely. What do I do? Step 1. Download the Census Template (The link to re-download this can be fouGetting Started10/4/2012 2:33:51 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23470How to reset the HR Security Question1. Click Clients2. Select Choose an action3. Choose Reset HR Security Question Once the Security Question has bFrequently Asked QuestionsHR PortalClient Maintenance10/12/2012 10:04:45 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23470How to reset the HR Security Question1. Click Clients2. Select Choose an action3. Choose Reset HR Security Question Once the Security Question has bFrequently Asked QuestionsHR PortalClient Maintenance10/12/2012 10:04:45 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23470How to reset the HR Security Question1. Click Clients2. Select Choose an action3. Choose Reset HR Security Question Once the Security Question has bFrequently Asked QuestionsHR PortalClient Maintenance10/12/2012 10:04:45 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=23855If employees have completed an EasyAppsOnline application previously and they entered medical conditions for themselves or dependents they will be asEmployee Application11/2/2012 12:10:14 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24045When your group has completed their applications you will need to submit retrieval instructions to each carrier. The carrier will be sent an email thGetting StartedClient Maintenance1/4/2017 5:04:28 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24045When your group has completed their applications you will need to submit retrieval instructions to each carrier. The carrier will be sent an email thGetting StartedClient Maintenance1/4/2017 5:04:28 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24701When an employee has a question on their application they have an option called "Request Support" that allows them to ask a question and the system wFrequently Asked QuestionsClient Maintenance11/21/2012 12:28:31 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24701When an employee has a question on their application they have an option called "Request Support" that allows them to ask a question and the system wFrequently Asked QuestionsClient Maintenance11/21/2012 12:28:31 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24702Employees may visit http://www.easyappsonline.com and the chat request window will automatically appear when the page loads. We recommend only providFrequently Asked QuestionsClient Maintenance11/21/2012 12:32:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24702Employees may visit http://www.easyappsonline.com and the chat request window will automatically appear when the page loads. We recommend only providFrequently Asked QuestionsClient Maintenance11/21/2012 12:32:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24703What do I tell my clients who have questions about the security of EasyAppsOnline? We sign Business Agreements with the carriers that we represenFrequently Asked Questions11/21/2012 12:35:23 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24704An HR Administrator that enters the wrong password 3 consecutive times will be locked out and the company will be highlighted on the Clients page. EFrequently Asked QuestionsHR PortalClient Maintenance11/21/2012 12:46:38 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24704An HR Administrator that enters the wrong password 3 consecutive times will be locked out and the company will be highlighted on the Clients page. EFrequently Asked QuestionsHR PortalClient Maintenance11/21/2012 12:46:38 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24704An HR Administrator that enters the wrong password 3 consecutive times will be locked out and the company will be highlighted on the Clients page. EFrequently Asked QuestionsHR PortalClient Maintenance11/21/2012 12:46:38 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24705To locate the instructions you send the client Navigate back to the Main Menu where you first log in. Click HelpClient Maintenance1/3/2013 2:58:31 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24720We sign Business Agreements with the carriers that we represent in regards to the security of our clients. You may also tell your client that weSecurity1/3/2013 2:58:58 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24725Under the client's Choose an Action Menu, locate the option Submission Code History. It will provide you with all the submission codes for the cCarrier Applications1/3/2013 3:00:19 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24727Log into your EAO site and click the Reports button on the Main Menu near the top of the screen. Go to the first report Company Pre-Screening EnrReports1/3/2013 2:48:58 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24728The error message pertains to using dashes or special characters within the medication field when there should only becommas with no spaces separatinEmployee Support1/3/2013 2:48:24 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24730Only if email address have been uploaded via census or added through the Maintain Employee listing, and you copy and paste all of the email addresEmployee Support1/3/2013 2:47:22 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24731No, the SSN is a mandatory field. Do not add just X's as the application will not be able to send to carrier. If they try to enter a dummy SSNEmployee Support1/3/2013 3:05:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24732The following are fields that can be updated:Date fields (with the exception of the Emergency Room Visit Date)Prescriptions Diagnosis/treatmentCurrEmployee Support1/3/2013 3:11:03 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24733Choose an Action Menu > Application Management. Click "These applications have submission codes. Click here to see details" It will proviFrequently Asked QuestionsCarrier Applications11/21/2012 4:56:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24733Choose an Action Menu > Application Management. Click "These applications have submission codes. Click here to see details" It will proviFrequently Asked QuestionsCarrier Applications11/21/2012 4:56:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24734The employee can chat online with our Support Team through: www.easyappsonline.com They may also send a question via email to the agent through tEmployee Support11/21/2012 5:15:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24905How do I attach carrier applications to my client? 1. Click Clients2. Mouseover Expand3. Mouseover Application Management4. Click View/Add Carrier AFrequently Asked QuestionsClient Maintenance11/28/2012 4:42:46 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=24905How do I attach carrier applications to my client? 1. Click Clients2. Mouseover Expand3. Mouseover Application Management4. Click View/Add Carrier AFrequently Asked QuestionsClient Maintenance11/28/2012 4:42:46 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25284To transfer employees between companies Click Clients Click Choose an Action Select Maintain Emps Next to the employee to be transferred, clickFrequently Asked QuestionsClient Maintenance12/13/2012 10:16:09 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25284To transfer employees between companies Click Clients Click Choose an Action Select Maintain Emps Next to the employee to be transferred, clickFrequently Asked QuestionsClient Maintenance12/13/2012 10:16:09 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25729Only if email address have been uploaded via census or added through the Maintain Employee listing, and you copy and paste all of the email addresEmployee Support1/3/2013 2:32:27 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25731No, the SSN is a mandatory field. Do not add just X's as the application will not be able to send to carrier. If they try to enter a dummy SSNEmployee Support1/3/2013 2:50:19 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25732The following are fields that can be updated:Date fields (with the exception of the Emergency Room Visit Date)Prescriptions Diagnosis/treatmentCurrEmployee Support1/3/2013 3:11:48 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25735The employee can chat online with our Support Team through: www.easyappsonline.com They may also send a question via email to the agent through thEmployee Support1/3/2013 2:55:15 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25739First ask the employee if they have used the EasyAppsOnline system before,and if so, through which employer? If the prior employer is one of your cEmployee Support1/3/2013 2:56:04 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25740Yes, the system will send the employee 2 emails. 1 with their username and another with their password.Employee Support1/3/2013 2:57:18 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25741From the My Companies page, mouse over the Employee Settings icon. Use the dropdown below the icon to select View Employees. Click the Choose an AEmployee Support3/16/2017 11:02:04 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25742lthough the employees are not completing a paper application anymore, the rules of coverage still apply. If they do not provide their informationEmployee Support1/3/2013 3:04:12 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25743Click Clients Locate the employee's company from the list. From the Choose an Action menu select Maintain Employees Locate the employee who forEmployee Support1/3/2013 3:14:06 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25744To reset an employee's password please follow the below steps: 1. Click on Clients 2. Locate the company 3. Choose an action > MaintainEmployee Support1/3/2013 3:15:55 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25746From the group's Choose an Action menu select Maintain Employees From the employee's Choose an Action menu select Edit Account Type COBRA directClient Maintenance1/3/2013 3:47:18 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=257481. From the aphabet the first letter of the company name. 2. Click link for SHOW ALL ACCOUNTS. 3. Select link to SHOW ONLY ACTIVE GROUPS.Client Maintenance1/3/2013 3:51:24 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25749Select Edit Company from the group's Choose An Action Menu. 2. Delete the current HR password and enter a new one 3. Select the Edit button at tClient Maintenance1/3/2013 3:52:38 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25750This is the error she received: COMPANY ACCOUNT DISABLED. PLEASE CONTACT A SYSTEM ADMIN. In order to reset the HR username and password (IndicatClient Maintenance1/3/2013 3:54:56 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25751The Choose an Action menu is the element used to configure your client's settings within EasyAppsOnline. You will also find an Expand button which prClient Maintenance1/3/2013 3:56:40 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25752Please review the list below to determine which instructional sheet you will need to download and send to the client. Quick Start Sheet Census (EngClient Maintenance3/19/2013 3:23:01 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25753To Reset the Security Question for the HR Contact. 1.) Go to Client 2.) Choose an action 3.) Select "Reset Security Question"Client Maintenance1/3/2013 4:01:13 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25754To change the company name follow these steps:1.) Click on Client from the Main Menu 2.) Click the Expand button 3.) Select Edit Company InformaClient Maintenance1/3/2013 4:02:14 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25756Using the new Customize Portal option the Broker and/or HR Administrator may now add custom messages to their employees as well as upload their compaClient Maintenance1/8/2016 11:39:58 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25757Click Clients 2. Locate the company the employee currently resides under and Choose an action > Maintain Employees 3. Locate the employee andClient Maintenance1/3/2013 4:08:09 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25758To ensure you are resetting them properly please follow the below instructions: 1. Click Clients 2. Locate the company and Choose an action &gClient Maintenance1/3/2013 4:10:11 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=25759How to Customize the Client Portal Right click the above image and click "Save picture As" to download the Logo Template. 1. Once downloaded, rightClient Maintenance6/11/2015 3:52:32 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=26378If you would like to provide an employee with a printable version of the application please click the link below. EasyAppsOnline Printable ApplicatiEmployee ApplicationHelpful Documents1/30/2013 9:35:04 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=26378If you would like to provide an employee with a printable version of the application please click the link below. EasyAppsOnline Printable ApplicatiEmployee ApplicationHelpful Documents1/30/2013 9:35:04 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=26990Please click one of the following tutorial links to read that article online.EasyAppsOnline Tutorials InstantQuotes Tutorial NEW! This article coveGetting Started1/31/2017 11:10:16 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=38418How to run the "Final Election Report" from within the "HR Portal" that exports the benefit information into an Excel spreadsheet. Within the HHR Portal10/8/2013 2:11:37 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=44335What is EasyQuotes? EasyQuotes was developed to make the process of gathering multiple carrier quoting census files easier. By uploading the EasyCenGetting Started11/3/2017 10:25:23 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=63592Find old group from client listing. Go to Maintain Employee Listing from the drop down menu called Choose an Action. Locate the employee. From theEmployee Support4/10/2015 4:07:40 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=63593The employees need to open all the carrier links one at a time to review, close then check off the box next to the link before selecting the I AgreeEmployee Support4/10/2015 4:08:52 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=64099What is the EasyAppsOnline Prospect Tool? The EasyAppsOnline Prospect Tool requires a link to be used (see link below) that ties directly to an AdmiProspecting Tool4/30/2015 12:49:59 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=72752InstantQuotes allows brokers to quote new and existing clients in the EasyAppsOnline system. Select one of the 2 methods below to start using InstantGetting StartedFrequently Asked QuestionsEmployee SupportInstantQuotes11/3/2017 10:27:49 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=72752InstantQuotes allows brokers to quote new and existing clients in the EasyAppsOnline system. Select one of the 2 methods below to start using InstantGetting StartedFrequently Asked QuestionsEmployee SupportInstantQuotes11/3/2017 10:27:49 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=72752InstantQuotes allows brokers to quote new and existing clients in the EasyAppsOnline system. Select one of the 2 methods below to start using InstantGetting StartedFrequently Asked QuestionsEmployee SupportInstantQuotes11/3/2017 10:27:49 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=72752InstantQuotes allows brokers to quote new and existing clients in the EasyAppsOnline system. Select one of the 2 methods below to start using InstantGetting StartedFrequently Asked QuestionsEmployee SupportInstantQuotes11/3/2017 10:27:49 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=75564In order for the signature to appear on the completed applications, employers will need to log into their HR Portal, type in their name and title andEasyAppsOnline News and UpdatesNews & Updates5/26/2016 10:35:09 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=75564In order for the signature to appear on the completed applications, employers will need to log into their HR Portal, type in their name and title andEasyAppsOnline News and UpdatesNews & Updates5/26/2016 10:35:09 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=77838There are 3 different types of User Rights in EasyAppsOnline that determine the level of access an individual will have on the website. User RightsFrequently Asked QuestionsEasyAppsOnline News and UpdatesNews & Updates7/27/2016 11:45:52 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=77838There are 3 different types of User Rights in EasyAppsOnline that determine the level of access an individual will have on the website. User RightsFrequently Asked QuestionsEasyAppsOnline News and UpdatesNews & Updates7/27/2016 11:45:52 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=77838There are 3 different types of User Rights in EasyAppsOnline that determine the level of access an individual will have on the website. User RightsFrequently Asked QuestionsEasyAppsOnline News and UpdatesNews & Updates7/27/2016 11:45:52 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=927651. Go to Enrollment Modes/Dates and put your group in New Hire Mode. 2. If your group is already in New Hire Mode, just say YES to Allow Life EventFrequently Asked QuestionsClient MaintenanceHelpful Documents8/9/2017 2:00:15 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=927651. Go to Enrollment Modes/Dates and put your group in New Hire Mode. 2. If your group is already in New Hire Mode, just say YES to Allow Life EventFrequently Asked QuestionsClient MaintenanceHelpful Documents8/9/2017 2:00:15 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=927651. Go to Enrollment Modes/Dates and put your group in New Hire Mode. 2. If your group is already in New Hire Mode, just say YES to Allow Life EventFrequently Asked QuestionsClient MaintenanceHelpful Documents8/9/2017 2:00:15 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=93232What is freshbenies? freshbenies is an employee benefits program providing non-insurance healthcare services that help employer and employees controEasyAppsOnline News and UpdatesHelpful Documents10/9/2017 12:58:19 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=93232What is freshbenies? freshbenies is an employee benefits program providing non-insurance healthcare services that help employer and employees controEasyAppsOnline News and UpdatesHelpful Documents10/9/2017 12:58:19 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=99480Part I: EOI Application Mapping on Final Plans – Voluntary Life Plans Make sure the Voluntary Life plan is set to show the applicable carrieFrequently Asked QuestionsEasyAppsOnline News and UpdatesEmployee ApplicationCarrier Applications5/23/2019 2:14:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=99480Part I: EOI Application Mapping on Final Plans – Voluntary Life Plans Make sure the Voluntary Life plan is set to show the applicable carrieFrequently Asked QuestionsEasyAppsOnline News and UpdatesEmployee ApplicationCarrier Applications5/23/2019 2:14:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=99480Part I: EOI Application Mapping on Final Plans – Voluntary Life Plans Make sure the Voluntary Life plan is set to show the applicable carrieFrequently Asked QuestionsEasyAppsOnline News and UpdatesEmployee ApplicationCarrier Applications5/23/2019 2:14:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=99480Part I: EOI Application Mapping on Final Plans – Voluntary Life Plans Make sure the Voluntary Life plan is set to show the applicable carrieFrequently Asked QuestionsEasyAppsOnline News and UpdatesEmployee ApplicationCarrier Applications5/23/2019 2:14:20 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106183Proof of Your Life Event You will need proof of your life event, depending on what your change is. Scan the documentation and save it as a file. YouGetting StartedClient MaintenanceEnrollment ModesEmployee SupportHelpful Documents12/28/2021 2:26:24 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106183Proof of Your Life Event You will need proof of your life event, depending on what your change is. Scan the documentation and save it as a file. YouGetting StartedClient MaintenanceEnrollment ModesEmployee SupportHelpful Documents12/28/2021 2:26:24 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106183Proof of Your Life Event You will need proof of your life event, depending on what your change is. Scan the documentation and save it as a file. YouGetting StartedClient MaintenanceEnrollment ModesEmployee SupportHelpful Documents12/28/2021 2:26:24 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106183Proof of Your Life Event You will need proof of your life event, depending on what your change is. Scan the documentation and save it as a file. YouGetting StartedClient MaintenanceEnrollment ModesEmployee SupportHelpful Documents12/28/2021 2:26:24 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106183Proof of Your Life Event You will need proof of your life event, depending on what your change is. Scan the documentation and save it as a file. YouGetting StartedClient MaintenanceEnrollment ModesEmployee SupportHelpful Documents12/28/2021 2:26:24 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106184Life Events Overview In order for Life Events to be an option for users, the group must be in New Hire Mode. In order for the system to determine ifGetting StartedFrequently Asked QuestionsClient MaintenanceNew Hire ModeEnrollment ModesHelpful Documents12/28/2021 2:37:07 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106184Life Events Overview In order for Life Events to be an option for users, the group must be in New Hire Mode. In order for the system to determine ifGetting StartedFrequently Asked QuestionsClient MaintenanceNew Hire ModeEnrollment ModesHelpful Documents12/28/2021 2:37:07 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106184Life Events Overview In order for Life Events to be an option for users, the group must be in New Hire Mode. In order for the system to determine ifGetting StartedFrequently Asked QuestionsClient MaintenanceNew Hire ModeEnrollment ModesHelpful Documents12/28/2021 2:37:07 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106184Life Events Overview In order for Life Events to be an option for users, the group must be in New Hire Mode. In order for the system to determine ifGetting StartedFrequently Asked QuestionsClient MaintenanceNew Hire ModeEnrollment ModesHelpful Documents12/28/2021 2:37:07 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106184Life Events Overview In order for Life Events to be an option for users, the group must be in New Hire Mode. In order for the system to determine ifGetting StartedFrequently Asked QuestionsClient MaintenanceNew Hire ModeEnrollment ModesHelpful Documents12/28/2021 2:37:07 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=106184Life Events Overview In order for Life Events to be an option for users, the group must be in New Hire Mode. In order for the system to determine ifGetting StartedFrequently Asked QuestionsClient MaintenanceNew Hire ModeEnrollment ModesHelpful Documents12/28/2021 2:37:07 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110837You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:34:55 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110837You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:34:55 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110837You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:34:55 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110837You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:34:55 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110837You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:34:55 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110837You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:34:55 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110838You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpEasyAppsOnline News and UpdatesClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:36:17 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110838You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpEasyAppsOnline News and UpdatesClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:36:17 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110838You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpEasyAppsOnline News and UpdatesClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:36:17 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110838You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpEasyAppsOnline News and UpdatesClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:36:17 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110838You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpEasyAppsOnline News and UpdatesClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:36:17 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110838You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpEasyAppsOnline News and UpdatesClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:36:17 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110838You can click on each employee's name (it's a link) to view their Username, Email Address and Activity. The employee Usernames no longer display allGetting StartedFrequently Asked QuestionsCensus HelpEasyAppsOnline News and UpdatesClient MaintenanceHelpful DocumentsNews & Updates9/8/2023 2:36:17 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110839The instruction guides are always available in 3 locations: the Add Company Wizard, Renew Group Wizard and in the Support menu/Support Manuals. If yoGetting StartedFrequently Asked QuestionsEasyAppsOnline News and UpdatesHelpful DocumentsNews & Updates9/8/2023 2:37:48 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110839The instruction guides are always available in 3 locations: the Add Company Wizard, Renew Group Wizard and in the Support menu/Support Manuals. If yoGetting StartedFrequently Asked QuestionsEasyAppsOnline News and UpdatesHelpful DocumentsNews & Updates9/8/2023 2:37:48 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110839The instruction guides are always available in 3 locations: the Add Company Wizard, Renew Group Wizard and in the Support menu/Support Manuals. If yoGetting StartedFrequently Asked QuestionsEasyAppsOnline News and UpdatesHelpful DocumentsNews & Updates9/8/2023 2:37:48 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110839The instruction guides are always available in 3 locations: the Add Company Wizard, Renew Group Wizard and in the Support menu/Support Manuals. If yoGetting StartedFrequently Asked QuestionsEasyAppsOnline News and UpdatesHelpful DocumentsNews & Updates9/8/2023 2:37:48 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=2210&aid=110839The instruction guides are always available in 3 locations: the Add Company Wizard, Renew Group Wizard and in the Support menu/Support Manuals. If yoGetting StartedFrequently Asked QuestionsEasyAppsOnline News and UpdatesHelpful DocumentsNews & Updates9/8/2023 2:37:48 PM1440