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How do I embed a Youtube video to my class?
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With the recent updates made by Google in April the ability record/upload videos through your course and select videos for display in your course has been broken. Blackboard is currently working on a fix but currently the ability is not there. In the meantime you can use the below steps to upload/r...
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I am Faculty/Staff and having PGP login issues, how can I fix it? |
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Chances are you are on a laptop and recently changed your password. You will need to follow the directions below to synchronize the updated password on your machine. Login to the PGP screen using your OLD password (if your new password is not working) Hit the Tab key to see what characters...
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What are the password requirements?
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Northwood University is committed to a secure information technology environment, and requires strong and unique passwords. Passwords that do not meet the following requirements or are otherwise found vulnerable will be rejected. Passwords must meet the following criteria Be at least 8 characte...
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What is OneDrive and how do I use it? |
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Microsoft OneDrive for Education is your document library. OneDrive for Education uses Microsoft Office 365 hosted productivity software to store and organize your work files in the cloud. When you store your files in the cloud, it’s easy to share them with your coworkers so that they can r...
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How do I VPN into the Northwood network?
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The first time a computer logs into the updated SSL VPN software there will be a few extra steps that need to be completed in order to prepare the computer to use the system. Below are detailed instructions for first time use. Open an Internet Explorer and type vpn.northwood.edu into the address...
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How do I use my Northwood University Mitel office phone? |
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Instructions for basic VoIP phone features, such as placing and transferring calls, forwarding a line, placing calls on hold, and connecting conference calls can be found below. 6920 Model - Quick Reference Guide.pdf 6920 Model - User Guide.pdf 6920 Model - Video Overview Demo 69...
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How do I set up my Northwood University Mitel Voicemail for the first time?
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View the Voicemail Quick Reference Guide below to learn how to navigate your voice mail system. Voicemail Quick Reference Guide.pdf Voicemail Usage and Set-Up Video Demo Press the voicemail button, ,on your phone You will be prompted to enter your passcode (the default passcode is your exte...
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Can you help with publisher integrations like Minitab, WileyPlus, SimNet, Pearson MyLab, or McGrawHill? |
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Since publishers integrations and materials are outside of the Northwood Blackboard system (e.g., WileyPlus, SIMnet, Pearson), Northwood I.T. staff are blocked from getting into the systems to troubleshoot issues for you or students. The publishers have support staffs of their own that are very ...
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How do I share my calendar in Outlook?
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Microsoft Outlook allows Northwood University faculty and staff to share their Calendar with other University faculty and staff. When you share your Calendar, the recipient will be able to view your Outlook Calendar in Outlook. Share your calendar In Microsoft Outlook, click the Calendar icon o...
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How do you map a network share drive? |
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When you create a shortcut to a shared folder or computer on a network (also called mapping a network drive), you can get to it from Computer or Windows Explorer without having to look for it or type its network address each time. Open Computer by clicking the Start button , and then clicking C...
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How do I connect my Northwood owned laptop to my home network?
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Double click on the Odyssey Access Client Manager to bring up the settings screen. Now on the Odyssey Access Client Manager (OACM), click the "Scan" button so your Wi-Fi card can scan the home Wi-Fi network. The scan should reveal your home Wi-Fi network as well as other Wi-Fi signals in the a...
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How do I obtain a Xerox Printer/Copy Code? |
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If you are having code difficulties with a Xerox printer, or need a code established please contact Bridget Smith at x74304 in the Business Office....
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How do I Create an Outlook Email Archive or Personal Folder
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Open Outlook and click on the “File” tab Click on “Account Settings” and select “Account Settings” again within the drop down Under the “Data Files” tab hit “Add” Navigate to your S: Drive and name your Personal Folder whatever you&r...
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How do I schedule a video conference? |
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Please allow 5 business days when requesting VTC’s between Northwood sites and 10 business days when requesting connections to non-Northwood sites. Log into my.northwood.edu, while on the My Campus tab, locate the “My Calendars” section and click the “Schedule an Event&rd...
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How do I turn off pop-up blocker?
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If you are experiencing difficulties with Colleague or other sites not opening pages, you probably have your pop-up blocker turned on. To turn this off please follow the instructions below. Internet Explorer: Navigate the to Tools icon in the upper right hand corner of the browser. Scroll dow...
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