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How do I install Minitab or JMP?
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The IT Help Desk no longer provides software install discs to any program. However, all Math software resources are now available as a digital download. Log into my.northwood.edu Choose the My Files Tab Click the Northwood University section on the left hand side of the screen Choose Math ...
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How can I access the Northwood wireless network? |
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All visitors to Northwood University have access to the northwood wireless network. Self-Registration for an account is required, and has been verified to work with all major web browsers—if you have problems registering your device, please try a different web browser (i.e. Internet Explorer...
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I am Faculty/Staff and having PGP login issues, how can I fix it?
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Chances are you are on a laptop and recently changed your password. You will need to follow the directions below to synchronize the updated password on your machine. Login to the PGP screen using your OLD password (if your new password is not working) Hit the Tab key to see what characters...
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What are the password requirements? |
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Northwood University is committed to a secure information technology environment, and requires strong and unique passwords. Passwords that do not meet the following requirements or are otherwise found vulnerable will be rejected. Passwords must meet the following criteria Be at least 8 characte...
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What is OneDrive and how do I use it?
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Microsoft OneDrive for Education is your document library. OneDrive for Education uses Microsoft Office 365 hosted productivity software to store and organize your work files in the cloud. When you store your files in the cloud, it’s easy to share them with your coworkers so that they can r...
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How do I VPN into the Northwood network? |
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The first time a computer logs into the updated SSL VPN software there will be a few extra steps that need to be completed in order to prepare the computer to use the system. Below are detailed instructions for first time use. Open an Internet Explorer and type vpn.northwood.edu into the address...
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Can you help with publisher integrations like Minitab, WileyPlus, SimNet, Pearson MyLab, or McGrawHill?
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Since publishers integrations and materials are outside of the Northwood Blackboard system (e.g., WileyPlus, SIMnet, Pearson), Northwood I.T. staff are blocked from getting into the systems to troubleshoot issues for you or students. The publishers have support staffs of their own that are very ...
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Where do I find my device's MAC Address? |
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What is a MAC Address? A MAC address is a unique identifier attached to most network adapters (NICs). This identifier is a sequence of 12 hexad ecimal digits (0-9,A-F) most often represented like this 00:11:22:aa:bb:cc or 00-11-22-aa-bb-cc. To find your device's MAC address follow the simple step...
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How do I register my personal device?
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Note: You must be on the Northwood network in order to register your device Connect your device to Northwood University’s wired or wireless network. Please note that if you are using a wireless connections, you must select the SSID "northwood". Start a web browser and try to visit a...
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What Dell discounts do you offer? |
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Dell Computer Company has created a custom web store for Northwood University students, faculty, and staff to purchase personal computers for home use. The web store allows for online ordering at a discounted price. Dell is the standard PC for all Northwood University owned computers. Northwood Un...
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Where do I go if I need technical support for my PC?
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You can bring your computer to the Help Desk. The service is complimentary best effort PC repair and will not provide any hardware or software required to resolve any given issue. Please note that computers are serviced on a first come-first serve basis. The extent of the problem, how long it takes...
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Should I buy a laptop or a desktop? |
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A laptop will cost more than a comparable desktop unit, but it does give the advantage of being portable. Students who want to take their laptop to class for note taking or who will travel on weekends may find it beneficial to have their own programs and data files readily accessible. However, ther...
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If I have my own computer, can I connect to the Internet from my dorm room/apartment?
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All students who wish to connect their personal computer to the Northwood University network must meet certain security requirements. Upon connecting to the Northwood network, you will be required to install an agent that will check your computer for specific criteria and require you to fix any pro...
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How do I connect my Northwood owned laptop to my home network? |
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Double click on the Odyssey Access Client Manager to bring up the settings screen. Now on the Odyssey Access Client Manager (OACM), click the "Scan" button so your Wi-Fi card can scan the home Wi-Fi network. The scan should reveal your home Wi-Fi network as well as other Wi-Fi signals in the a...
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How do I turn off pop-up blocker?
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If you are experiencing difficulties with Colleague or other sites not opening pages, you probably have your pop-up blocker turned on. To turn this off please follow the instructions below. Internet Explorer: Navigate the to Tools icon in the upper right hand corner of the browser. Scroll dow...
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