Knowledge Base Categories

FAQ Landlords(5 Articles)
Orange Arrow I am having trouble authenticating my identity with the credit bureau. What am I doing wrong?
Orange Arrow How can I remove a Credit Security Freeze with Experian?
Orange Arrow Why am I having trouble getting the login page on your website to load? Why am I having trouble opening the invite link to start my online application?
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My Property(2 Articles)
Orange Arrow How do I add a rental property address into my account?
Orange Arrow Why aren't my properties showing up in the property drop down menus in my account?
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My Application(7 Articles)
Orange Arrow Can I fill out the online application for my applicant?
Orange Arrow Where can I view a copy of my rental application?
Orange Arrow What if my applicant already completed a paper application?
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Rental Criteria Settings(6 Articles)
Orange Arrow Should I share my rental criteria with applicants before they apply? How do I send it to them?
Orange Arrow Can I decline an applicant for any criminal record? What is an individual Assessment and why is it important?
Orange Arrow How do I create unique rental criteria for individual properties?
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Send Invite(13 Articles)
Orange Arrow Will a tenant's credit score drop after ordering their credit report through Rent Perfect's website?
Orange Arrow What if my applicant does not have a social security number? Can I get a credit and background check even though my applicant does not have a social security number?
Orange Arrow Can I send one invite for a husband and wife to apply?
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View Reports(15 Articles)
Orange Arrow Why should I choose Rent Perfect for my screening?
Orange Arrow How can an applicant get a copy of their screening reports?
Orange Arrow How do I update information that was reported?
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My RentPay(15 Articles)
Orange Arrow How do I look up rent pay transactions in my account?
Orange Arrow What are the processing fees for RentPay?
Orange Arrow How do I request money due from my tenant?
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MIMO Inspections(3 Articles)
Orange Arrow What is the new MIMO button for on the homescreen of my account?
Orange Arrow How can I help protect my rental property from damage beyond normal wear and tear?
Orange Arrow How do I use Rent Perfect to document and compare property conditions during a tenant’s move-in and move-out?
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Custom Lease Templates(4 Articles)
Orange Arrow Where does my tenant view and sign the lease agreement?
Orange Arrow Can I create a lease agreement through Rent Perfect?
Orange Arrow How do I prepare a lease agreement for a tenant?
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My Leases(10 Articles)
Orange Arrow How do I download a copy of the lease agreement that was signed?
Orange Arrow Why is Rent Perfect's lease longer than most leases?
Orange Arrow What is the maximum I can charge for my security deposit?
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Portal Tour(3 Articles)
Orange Arrow How can Rent Perfect help landlords be successful?
Orange Arrow Can I see the Rent Perfect portal tools before signing up?
Orange Arrow How can landlords spend less time managing their tenants?
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Password(3 Articles)
Orange Arrow I forgot my username or password. How can I log back in again?
Orange Arrow How do I change my password?
Orange Arrow Why Am I Getting an “Invalid Password” Message When Updating My Password?
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Payment Settings(2 Articles)
Orange Arrow Why should I choose Rent Perfect for my screening?
Orange Arrow Why is my credit card being declined?
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Renters insurance(2 Articles)
Orange Arrow Can Rent Perfect help notify my tenants if I require renters insurance?
Orange Arrow Can tenants purchase a renters insurance policy through Rent Perfect?
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Skip Trace(1 Articles)
Orange Arrow How can I track down a previous tenant?
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Pricing(1 Articles)
Orange Arrow What is the current Rent Perfect pricing?
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Creating an Account(2 Articles)
Orange Arrow What should I put for my account name? Can I put my LLC for the contact name on my account?
Orange Arrow Why should I choose Rent Perfect for my screening?
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Account Settings(1 Articles)
Orange Arrow Can I Make Changes to a Lease After the Tenant Has Signed?
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Special Screening Requirements(1 Articles)
Orange Arrow Does Rent Perfect offer a screening process compatible with the Cook County Compliance rules?
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WORK ORDER(1 Articles)
Orange Arrow Can I place work orders for my rental property through Rent Perfect?
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Accounting Ledger(2 Articles)
Orange Arrow How user-friendly is Rent Perfect's Accounting Ledger for managing my rental finances efficiently?
Orange Arrow Does Rent Perfect offer a built-in accounting ledger feature for tracking rental transactions and financial records?
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FAQ Tenants(7 Articles)
Orange Arrow I am having trouble authenticating my identity with the credit bureau. What am I doing wrong?
Orange Arrow What is the easiest way to have my fraud alert victim statement removed from my credit file?
Orange Arrow How can I remove a Credit Security Freeze with Experian?
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RentPay(9 Articles)
Orange Arrow What are the processing fees for RentPay?
Orange Arrow How can I pay rent through my Rent Perfect account?
Orange Arrow Does Rent Perfect's RentPay system offer a recurring payment option?
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Signing a Lease(2 Articles)
Orange Arrow How do I download a copy of the lease agreement that was signed?
Orange Arrow Where does my tenant view and sign the lease agreement?
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Rental Application(4 Articles)
Orange Arrow Can I edit my rental application once it has been submitted?
Orange Arrow How do I upload proof of income with my application?
Orange Arrow How do I upload my proof of income?
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Background reports(3 Articles)
Orange Arrow How can an applicant get a copy of their screening reports?
Orange Arrow How do I update information that was reported?
Orange Arrow How can I update the record reported to my landlord?
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Payment(1 Articles)
Orange Arrow Why is my credit card being declined?
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Educational Articles - #107092 (15 Articles)
Orange Arrow Why is it important to complete a move-in inspection of a property?
Orange Arrow Do you offer skip tracing? How can I track down and collect money owed from a previous tenant?
Orange Arrow Why is renters insurance important for me as the landlord?
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Rent Perfect Podcast - #107094 (118 Articles)
Orange Arrow Arranging maintenance calls and vendor work orders for my rental property is a pain. How can Rent Perfect help?
Orange Arrow How can Rent Perfect help Cook County Landlords stay compliant with new legislation?
Orange Arrow How can I handle and resolve tenant conflicts successfully?
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Contact Customer Service(1 Articles)
Orange Arrow What are RentPerfect's business hours?
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