View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date updated
Orange arrow How do I print from my Photo Booth Software to the IP60? Jul 19, 2019
6518 views
Orange arrow How do I setup the AP550 Applicator? Jun 12, 2019
1018 views
Orange arrow How do I print to the IP60 using 5x7 photo paper with perforation? Jun 04, 2019
1095 views
Orange arrow How fast does my CD/DVD/BDR drive burn CDs, DVDs or Blu-ray? May 28, 2019
11841 views
Orange arrow Printing Direct From Your DSLR (IP60) May 24, 2019
2747 views

Popular Knowledgebase Articles
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Orange arrow Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows 7, 8, 10 - Any Printer) 73243
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Orange arrow How do I send my product in for repair? How much is it? Where do I send it? 28153
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Orange arrow No Robot Found (Error message received after opening PTPublisher for PC) 28019
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Orange arrow How do I completely remove and reinstall a Primera printer driver on Mac OSX 10.5 - 10.12? 25151
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Top Rated Knowledgebase Articles
Rating
Orange arrow The CX1200 prints only blank pages if when printing an all black label and eventually displays Paper Jam 250.66 (CX1200).

5041 views
Orange arrow Back or front edge of the print is printing light/faded or is speckled with unprinted areas - general poor transfer. (CX1200)

5357 views
Orange arrow Paper is coming out of the printer too fast. There is not enough time to tape it to the core. (CX1200)

3656 views
Orange arrow When adding a barcode on top of a graphic, the barcode does not appear. It is behind the graphic. (Nice Label SE)

3386 views
Orange arrow The AP360 or AP362 is running slower than normal.

6334 views