View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date updated
Orange arrow Paper Jam Error 250.15 - MP Feeder Door (CX1200) Jul 06, 2018
1905 views
Orange arrow How do I uninstall and reinstall a printer on Windows 7, 8 10? May 31, 2018
4524 views
Orange arrow Windows 10 Update 1803 causes incompatibility with Bravo Pro Xi Driver May 31, 2018
293 views
Orange arrow Slides are not feeding from the blue slide cartridge into the printer. (Signature Slide Printer) May 21, 2018
2246 views
Orange arrow What is the difference between the pigment ink found in the LX2000 and the dye ink found in the LX900? May 17, 2018
886 views

Popular Knowledgebase Articles
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Orange arrow Error: Device driver software was not successfully installed -or- Your printer failed to install. (Windows 7, 8, 10 - Any Printer) 44792
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Orange arrow Discs are printing with poor quality or missing colors. (4100 Series) 21308
21308 views
Orange arrow How do I send my product in for repair? How much is it? Where do I send it? 18333
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Orange arrow No Robot Found (Error message received after opening PTPublisher for PC) 15695
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Orange arrow How do I completely remove and reinstall a Primera printer driver on Mac OSX 10.5 - 10.12? 14137
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Top Rated Knowledgebase Articles
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Orange arrow How do I Reset the Fuser Counter after Installing a New Fuser? (CX1200)

4443 views
Orange arrow Can I operate my Bravo with its cover open?

4237 views
Orange arrow How to Disable Driver Signature Enforcement in Windows 8.

4480 views
Orange arrow Can I span data over multiple discs so that I can use my duplicator as a back up device? (Windows Only)

2552 views
Orange arrow Black text is printing blurry or with shadowing.

3720 views