Support Center > Knowledge base> Category: Certificate of Completion
Category: Certificate of Completion
6 Articles
Orange arrow I need my certificate.

2416 views
  When you complete your course and receive your certificate, a copy is automatically emailed to you. If you did not receive it in your inbox, please check your spam/junk mail folder. You may also access the certificate up to 90 days from the date of registration, by logging into your class. Pleas...
Orange arrow How can I change my name or other info in my profile?

477 views
  ​To change a first and/or middle name on your account and certificate, log into your class. On the right side of the page your will see a section entitled 'Profile'. Click on that to change your name or other information. If you reprint your certificate after making the change, the new informati...
Orange arrow Upon printing my certificate I notice the state area to be wrong. I need to know how to fix it please contact me as soon as possible.

1357 views
  To update information in your profile and on your certificate, please log into your class. On the right side, you will see a link to update your profile....
Orange arrow How can I get an original certificate mailed to me?

1649 views
  If you would like a certified certificate mailed to you, please submit a ticket through our help desk and provide the address where you would like the certificate mailed. The fee for the mailing service is $7.95. Upon receipt of your request, we will send you an invoice through Google Checkout /...
Orange arrow I completed the course but when I went to print my certificate, it would not load so that I could view and save a copy or print it.

1688 views
  Please review our tutorial on retrieving your certificate at: http://www.familyaffairs.org/certificate_tutorial/ Also, please remember that you must have Adobe Reader installed on your computer to open the file - the certificate is a PDF file....
Orange arrow How can I change my name or other info in my profile?

426 views
  ​To change a first and/or middle name on your account and certificate, log into your class. On the right side of the page your will see a section entitled 'Profile'. Click on that to change your name or other information. If you reprint your certificate after making the change, the new informati...

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