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How do I qualify for a fee waiver?
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To obtain a fee waiver for our IODC course, please fax the following documents to us at 361-993-1441: A copy of your Court approved paupers affidavit; AND A letter from you legal aid attorney verifying that you are qualified and receiving pro bono services from your local legal aid. Please b...
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After I sign up, when up can I begin my course? |
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Immediately. After your payment is processed by Paypal, you will be able to immediately access your course....
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How long do I have to complete a course?
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You have 90 days from your date of enrollment to complete a course and retrieve your certificate. The classes are self-paced so you can take them at your convenience. If you do not complete the class within 90 days, you will have to repurchase the course to gain access. After the 90 day period, re...
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Does creating an account mean I will get spam or other advertising material? |
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No. Family Affairs does not share or sell information from any of our participants to third parties or related businesses for any purpose, except upon your request or for verification by the Court of your participation in the class....
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What is your refund policy?
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Any request for course refund must be received 1) within ten (10) days of the course purchase and 2) before accessing the course. Your request must be in writing, and may be sent by submitting a ticket through our support desk. If a refund is determined to be appropriate, the course fee will be ref...
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What if my payment does not clear or is returns for NSF? |
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PAYMENTS REJECTED: Any payments made for a course and not paid by the bank, including insufficient funds, stop-payments, claims to credit card companies, chargebacks, etc. will incur a returned payment service fee of $25.00. If the account goes unpaid for more than 10 days, it will be turned over t...
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Why did PayPal reject my credit card/debit card?
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I'm sorry, but we have no control whatsoever over cards that are declined, and because of your privacy, PayPal will not provide us with any information. You will need to contact your card issuer or PayPal directly to find out why your card was declined.If you are unsuccessful in getting PP to accep...
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