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I need my certificate.
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When you complete your course and receive your certificate, a copy is automatically emailed to you. If you did not receive it in your inbox, please check your spam/junk mail folder. You may also access the certificate up to 90 days from the date of registration, by logging into your class. Pleas...
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How can I change my name or other info in my profile? |
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To change a first and/or middle name on your account and certificate, log into your class. On the right side of the page your will see a section entitled 'Profile'. Click on that to change your name or other information. If you reprint your certificate after making the change, the new informati...
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Upon printing my certificate I notice the state area to be wrong. I need to know how to fix it please contact me as soon as possible.
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To update information in your profile and on your certificate, please log into your class. On the right side, you will see a link to update your profile. If you are unable to make the changes, please contact us and provide us with the correct information and we will make those changes for you. src=...
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How can I get an original certificate mailed to me? |
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If you would like a certified certificate mailed to you, please submit a ticket through our help desk and provide the address where you would like the certificate mailed. The fee for the mailing service is $7.95. Upon receipt of your request, we will send you an invoice through Google Checkout /...
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I completed the course but when I went to print my certificate, it would not load so that I could view and save a copy or print it.
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Please review our tutorial on retrieving your certificate at: http://www.familyaffairs.org/certificate_tutorial/ Also, please remember that you must have Adobe Reader installed on your computer to open the file - the certificate is a PDF file....
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How can I change my name or other info in my profile? |
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To change a first and/or middle name on your account and certificate, log into your class. On the right side of the page your will see a section entitled 'Profile'. Click on that to change your name or other information. If you reprint your certificate after making the change, the new informati...
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