Customer Support / FAQ
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Knowledge Base Categories

General Questions(7 Articles)
Orange Arrow Are the measurements listed internal or external dimensions?
Orange Arrow How do I measure a case?
Orange Arrow I just bought one of your cases with a combination lock, how do I set it?
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Shipping(9 Articles)
Orange Arrow How soon will my order ship?
Orange Arrow How is freight calculated?
Orange Arrow Where does order ship from?
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Foam(5 Articles)
Orange Arrow Is foam important to have in my case?
Orange Arrow What are the different styles of foam?
Orange Arrow What are the methods to produce custom foam?
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Methods of Payment(6 Articles)
Orange Arrow I’d like to make a payment online. Is your site safe?
Orange Arrow What methods of payment do you accept?
Orange Arrow How do I establish a line of credit for orders?
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Manufacturing Processes(6 Articles)
Orange Arrow What is Injection Molding?
Orange Arrow What is Rotational Molding?
Orange Arrow What is Vacuum Forming?
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Custom Cases(2 Articles)
Orange Arrow How are custom cases made?
Orange Arrow What are the steps in creating a custom case solution?
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Rackmounts(12 Articles)
Orange Arrow What is a clip nut?
Orange Arrow Are the vertical frame rails threaded for mounting equipment?
Orange Arrow Are PRV's (pressure relief valves) and humidity indicators available?
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Ordering(5 Articles)
Orange Arrow Can I place my order online?
Orange Arrow Can I return or exchange my order?
Orange Arrow Can I place my order by phone?
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Airline Carry-On(4 Articles)
Orange Arrow What are the carry-on baggage regulations?
Orange Arrow How do I measure my case to see if it meets the Airline's carry-on baggage regulations?
Orange Arrow What kinds of cases typically fit and/or are allowed as carry-on bags?
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