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Bookstore Issues

Article ID: 76033 Print
Question
Who do I call if I am having bookstore issues?

Answer

Northwood University uses third party vendors to supply books to our students. These third party sites require students to create a separate site specific account to place an order. The Northwood IT Help Desk does not have the capability of resetting passwords for either the ADP (MBS) or Traditional (Follett) bookstores. 

If you are experiencing issues ordering books please contact your traditional or ADP bookstore at one of the numbers below. These numbers should also be in the help menu in the upper right hand corner of your bookstore pages.


ADP students should call:  1.800.325.3252 or use the help link at the bottom of the Bookstore page for additional support information.
Traditional students should call: 989.837.4225 or email northwood@bkstr.com


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Article Details
Views: 999 Created on: Jun 15, 2016
Date updated: Mar 23, 2017

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