I keep receiving a "PGP Enter Passphrase for Key" pop-up on my machine. How do I fix it?
Article ID: 138177

Question

I keep receiving a "PGP Enter Passphrase for Key" pop-up on my machine. How do I fix it?

Answer

I keep receiving a "PGP Enter Passphrase for Key" pop-up on my machine. How do I fix it?

Tags pgp

Resetting PGP Keys

1. Press the Windows key () on your keyboard (lower left of the keyboard between Ctrl and Alt)
2. In the Search field type in Symantec Encryption Desktop
3. Click on the Symantec Encryption Desktop that populates under the Program(s) section
4. Select the Tools menu
5. Choose Options...
6. Select the Advanced tab
7. Choose Reset Key…
8. Click Yes to the Symantec Alert, “Are you sure you want to reset your key?”
9. Click Next
10. Choose Finish on the PGP Key Generation Wizard.
11. Then click OK
12. Exit out of the Symantec Encryption Desktop application

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Article Details

Views: 1	Created on: Oct 20, 2025 Date updated: Oct 20, 2025
Posted in: Hue

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