There are no devices compatible with this template. Would you like to print on plain paper? (Error received when printing from SureThing or PTPublisher)
Article ID: 50239

Question

There are no devices compatible with this template. Would you like to print on plain paper? (Error received when printing from SureThing or PTPublisher)

Answer

An incorrect template was setup for your print file.  This usually happens when you have imported the template from a lower version of SureThing.

1. Open the file you are trying to print in SureThing.

2. The template name will appear at the top of the design in blue.  Click on it.

3. Now change the template to Disc Publisher 120mm Disc-Full Face or Disc Publisher 120mm Disc-Standard Face.  Click OK.

4. Save the file.

5. Try printing again.

related articles

The Bravo does not switch bins (left to right or right to left) in kiosk mode. First 50 discs are picked but a picking error occurs after last disc is picked. (BravoPro Xi or 4100 Series)
My Bravo 4100 series Disc Publisher or Auto Printer only prints one disc at a time when I print directly from my design program. (Bravo 4100 Series - Mac Only)
Unable to add printer driver in the Printer Setup Utility (Print Center) on MAC OS 10.x -or- Receive message "Driver not Installed" next to Disc Publisher.
How do I print my labels all the way to the center or outer edge of the disc?
The eSATA card that came with my Blu-ray Bravo Disc Publisher does not work in my iMac, Macbook or PC. (Bravo 4100 Blu Series, Bravo SE Blu, Bravo XRP Blu)
What is a PRN file and how do I create one?
Can I install CD / DVD / Blu-ray drive(s) in my Disc Publisher?
No Response. Make sure the Disc Publisher is powered on and the USB cable is connected.
There are no devices compatible with this template. Do you want to print on plain paper? Error appears when printing a SureThing file.
Type of job incompatible with type of disc error.

Article Details

Views: 5872	Created on: Aug 01, 2014 Date updated: Nov 18, 2015
Posted in: Bravo 4100 Series, Bravo II or XR, Bravo SE - SE-3, Bravo Pro-XRP-Xi Series, PTPublisher for PC, SureThing

Poor 1 2 3 4 5 Outstanding