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Support Center > Knowledge base> Category: General Questions
Category: General Questions
39 Articles
Orange arrow What happens when I get an offer?

  Open houses are a great way to show off your listing! Open houses can be advertised on the MLS, Zillow, and most Realtor websites with ease. $379 and $488 Plans - The Realtor will email the contract direcly to you and copy our office. Log into the website and scroll down on the membe...
Orange arrow How are showings scheduled?

  For security we use to schedule all showings. This is a call center most Realtors use and keeps you from having to field lots of calls 24/7. The service is also used for your security to confirm the showing agent is licensed in TN, also the service solicits feedback from the showi...
Orange arrow How much commission do I have to pay an agent?

  To have your home listed in the MLS you must offer compensation to a buyer agent. You can list for 2%, 2.5% or 3% with our firm, and you indicate the prcentage on your listing agreement. Whatever you put in the MLS is what will have to be paid to the buyer's agent. (if a buyer does not have an a...
Orange arrow Do you help me when I get an offer?

  $379 and $499 Plans - You handle negotiations your self but, if you need help you can upgrade to the full service package and we will handle for you. We provide all needed forms with offer when you get an offer. Full Service Plan - We handle offers for you....
Orange arrow When will I get my sign and lockbox?

  Your sign and lockbox is shipped the same day as your order if before 3pm and arrives within 1 to 2 days...
Orange arrow What is a listing refresh?

  A refresh is when the listing comes off the mls completely and relisted to reset the days on market. *not applicable to all MLS...
Orange arrow how do I know you got all my forms?

  ​You will get copies of each form completed in your email as proof we received them as well. If you do not receive them, please fill them out again and make sure you click finished at the end. You will also get an email from our firm when they are all received and a note if any are missing....
Orange arrow did you get all my forms?

  You will receive an email from our office once all your paperwork has been received. When you fill out the paperwork under step 2, you will receive a copy of the completed form in y-our email as a pdf. If you do not receive the completed 8 to 11 forms, then we did not receive them either. There i...
Orange arrow Why doesn't step 2 show "done"?

  It says next to step 2 on the website that it will not show "done" after completion. But, you get a copy of each document you submit to your email, as proof we received them as well....
Orange arrow How does the 99.00 platinum package work?

  The full service platinum package is just like having a local Realtor, but we are virtual. The package includes all pricing and negotiations handled by our licensed Realtor including all offer and repair paperwork. The package is a total of $1,200.00 billed at $99.00 monthly. (any remaining bala...
Orange arrow How does the full service package work?

  The Full Service package is having a licensed Realtor represent you but for much less than 3% and virtually. The package is billed at $99.00 monthly and is a total of $1,200.00. The package includes negotiating all offers and repair proposals and guiding you along the way. All paperwork is handl...
Orange arrow What is the difference between the listing packages

  The $379.00 and $499.00 packages are entry only DIY "do it yourself" packages. This means you handle all negotiations and provide photos. (You can upgrade to the full service package if you need assistance when you get an offer) The $99.00 monthly plan is billed at $99.00 monthly and a total of ...
Orange arrow Can I sign up today and go live at a later date?

  Yes of course. Just don't send in your paperwork until you want to go live. As soon as we get the paperwork the 24 to 48 hour clock starts to go live....
Orange arrow How do I get my photos to you?

  $379 and $499 Plans - You upload the photos to our website. Full Service Plan - The photographer will come out and take the photos and virtual tour and email to us when complete....
Orange arrow When will my listing be live?

  $379 and $499 Plans - Within 48 hours of receiving all your paperwork and photos. Full Service Plan - The photographer will come out and take the photos and virtual tour and email to us when complete. Your listing will go live within 48 hours of getting the photos and all your paperwork....

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