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Contact either the NCVEC (CONUS) or your servicing Navy College Office (NCO) if stationed overseas (OCONUS). Contact information can be found at the Contact/Feedback section of the website:
http://www.navycollege.navy.mil/contact.htm
CONUS:
Contact the Navy College Virtual Education Center (NCVEC) by one of the following:
NCVEC hours are 0700-1900 eastern time.
OCONUS: Contact your servicing Navy College Office (NCO): https://www.navycollege.navy.mil/oconus-offices.htm