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General Questions
(
2
Articles)
T7 or Higher PSSD reset instructions for Windows and Mac
How do I enable System (Kernel) Extensions on M1/M2/M3/M4 Macs for Samsung Magician?
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Setup
(
3
Articles)
How do I configure AHCI settings?
I have a SATA 3Gb/s (SATA II) motherboard. Should I buy an expansion card to add SATA 6GB/s (SATA III) support?
How do I Initialize and Format a SSD in Windows?
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Warranty
(
4
Articles)
Does modifying or tampering my Samsung SSD void the warranty?
What happens after I send my SSD to a Samsung service center?
What is the warranty on Samsung internal SSDs?
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General
(
127
Articles)
What kind of encryption method does each Samsung SSD model provide?
Why is the capacity of my Samsung Solid State Drive displayed differently from the actual capacity?
How do I use TRIM?
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Encryption
(
20
Articles)
What is AES (Class 0 SED), and how do I use it?
What is TCG/OPAL, and how do I use it?
What is e-Drive, and how do I use it?
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Troubleshooting
(
13
Articles)
When upgrading to Windows 10 or 11, I get the following error: "We couldn't update the system reserved partition".
What should I do if BIOS does not detect my SSD?
How can I fix the “bootmgr is missing error” while trying to boot from Windows?
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Magician
(
36
Articles)
What do I need to watch out for when using RAPID?
The text is corrupted when performing Secure Erase after booting from a CD or USB.
What versions of Windows are supported by the Samsung Magician software?
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Data Migration
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13
Articles)
What does the Samsung Data Migration software do?
What are the system requirements for Samsung Data Migration software?
Does Samsung Data Migration have any limitations?
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RMA
(
4
Articles)
SD Card/UFD RMA Form - Creation
SD Card/UFD RMA Confirmation - USA
SSD RMA Confirmation - USA
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Legacy Knowledgebase Articles
(
13
Articles)
What are the differences between the Desktop PC Installation Kit, the Laptop PC Installation Kit, and the Basic package for the 840 and 840 EVO?
Are there other ways to upgrade the SSD firmware? (Legacy)
How can I find out if my Samsung SSD has the latest firmware? (Legacy)
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