Knowledge Base Categories

General Questions(2 Articles)
Orange Arrow T7 or Higher PSSD reset instructions for Windows and Mac
Orange Arrow How do I enable System (Kernel) Extensions on M1/M2/M3/M4 Macs for Samsung Magician?
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Setup(3 Articles)
Orange Arrow How do I configure AHCI settings?
Orange Arrow I have a SATA 3Gb/s (SATA II) motherboard. Should I buy an expansion card to add SATA 6GB/s (SATA III) support?
Orange Arrow How do I Initialize and Format a SSD in Windows?
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Warranty(4 Articles)
Orange Arrow Does modifying or tampering my Samsung SSD void the warranty?
Orange Arrow What happens after I send my SSD to a Samsung service center?
Orange Arrow What is the warranty on Samsung internal SSDs?
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General(127 Articles)
Orange Arrow What kind of encryption method does each Samsung SSD model provide?
Orange Arrow Why is the capacity of my Samsung Solid State Drive displayed differently from the actual capacity?
Orange Arrow How do I use TRIM?
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Encryption(20 Articles)
Orange Arrow What is AES (Class 0 SED), and how do I use it?
Orange Arrow What is TCG/OPAL, and how do I use it?
Orange Arrow What is e-Drive, and how do I use it?
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Troubleshooting(13 Articles)
Orange Arrow When upgrading to Windows 10 or 11, I get the following error: "We couldn't update the system reserved partition".
Orange Arrow What should I do if BIOS does not detect my SSD?
Orange Arrow How can I fix the “bootmgr is missing error” while trying to boot from Windows?
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Magician(36 Articles)
Orange Arrow What do I need to watch out for when using RAPID?
Orange Arrow The text is corrupted when performing Secure Erase after booting from a CD or USB.
Orange Arrow What versions of Windows are supported by the Samsung Magician software?
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Data Migration(13 Articles)
Orange Arrow What does the Samsung Data Migration software do?
Orange Arrow What are the system requirements for Samsung Data Migration software?
Orange Arrow Does Samsung Data Migration have any limitations?
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RMA(4 Articles)
Orange Arrow SD Card/UFD RMA Form - Creation
Orange Arrow SD Card/UFD RMA Confirmation - USA
Orange Arrow SSD RMA Confirmation - USA
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Legacy Knowledgebase Articles(13 Articles)
Orange Arrow What are the differences between the Desktop PC Installation Kit, the Laptop PC Installation Kit, and the Basic package for the 840 and 840 EVO?
Orange Arrow Are there other ways to upgrade the SSD firmware? (Legacy)
Orange Arrow How can I find out if my Samsung SSD has the latest firmware? (Legacy)
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