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Can I use the PSSD X5 product on all systems with USB-C (USB Type C) ports?
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No, you cannot. You can only use the product on systems with Thunderbolt 3 USB- C ports with the lightning bolt symbol. USB-C ports that do not have the Thunderbolt 3 functionality will not work with the product. Please check if your system supports Thunderbolt 3....
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Can I use the PSSD X5 product on all systems with USB-C (USB Type C) ports? |
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No, you cannot. You can only use the product on systems with Thunderbolt 3 USB- C ports with the lightning bolt symbol. USB-C ports that do not have the Thunderbolt 3 functionality will not work with the product. Please check if your system supports Thunderbolt 3....
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When I leave the Power Saving Mode, some parts of the system do not perform properly.
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If you leave the Power Saving Mode while the X5 product is still connected, you may experience a blue screen or a kernel panic depending on PC systems. Please remove the X5 product before entering the Power Saving Mode....
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My PC supports both Thunderbolt 1 and Thunderbolt 2 but does not recognize the X5. |
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X5 is only recognized on PCs that support Thunderbolt 3....
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I have lost my password. Can I disable the Password Protection feature?
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No, the Password Protection feature cannot be disabled. If you lose your password, you cannot disable the Password Protection feature or access updates....
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I am not using the Password Protection feature at the moment. How do I use the feature? |
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You can enable the Password Protection feature on the Settings screen of the Samsung Portable SSD software as follows: Click the “Set” button on the Main screen and switch the “Lock” button from OFF to ON, enter a password, and save it. For more information, please refer to the User Manual for th...
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How to access & change settings of Startup Security Utility (M1/M2/M3 Mac Included)?
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The Startup Security Utility is a tool used to guarantee the security of the startup on your Mac computers. It can restrict your Mac to start up from your designated startup disk, and from a legitimate, trusted operating system. On a Mac without a T2 chip, the Startup Security Utility provides only...
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