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How do I report my credit or debit card lost or stolen?
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Please contact Notre Dame FCU immediately if your credit card or debit card is lost or stolen. Please contact us at 800-522-6611 and select option 3 for debit and credit card inquiries....
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Can you explain how payments made to my credit card via online banking from my external account will work? |
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Contact us for a representative to help set up the external account for you. No forms are required and the service is free. Once the Notre Dame FCU representative sets this up, you will be able to make payments to your Notre Dame FCU credit card from an external account through online banking. Aft...
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How do I activate my Visa debit card?
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Please call the toll free number listed with your new Visa® card from the primary number we have on file. To activate a debit card for a person listed as a "secondary" on the account, you must use the "primary" member's social security number to activate. Please note that each debit card mu...
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How do I change my PIN on my Debit/Credit Card? |
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You can change your PIN at your local branch, phone banking, contacting the Shamrock Center or at an ATM. Local Branch Go to your local branch and a member service representative can assist you. Phone Banking Call 800.522.6611 Select Option 2 for phone banking Select your language p...
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Why is my card being declined?
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To better assist you, please call the number on the back of your card. You will be prompted to select an option from the IVR, select option 3 and then select option 2. A representative can research your card and provide information as to why it was declined....
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What do I do if I am a victim or suspect fraudulent activity on my card? |
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Please call the number on the back of the card, select option 3 for our Debit/credit card department and select option 2 to reach an agent. Please provide your information and the reason you believe there is fraudulent activity so that we can research and stop further activity....
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Can I use my Notre Dame FCU debit or credit card internationally?
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Yes! Both your debit and your credit card can be used anywhere Visa® is accepted. Keep in mind that a fee will be imposed on all foreign transactions, including purchases, cash withdrawals, cash advances, and credits to your account. A foreign transaction is any transaction that you complete or...
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How can I apply for a credit card? |
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You can apply for a credit card from our home page. Select loans and then select credit cards from the drop down menu. You can view the different credit card options we have and select Apply Now when you are ready to begin the application process. At this point, follow the onscreen directi...
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How can I activate my PIN on my Debit/Credit Card?
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You can activate your PIN at your local branch, phone banking or contacting Shamrock Center. Local Branch Go to your local branch and a member service representative can assist you. Phone Banking Activation Call 800-522-6611 Select option 2 for phone banking Select your language pr...
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Is there a dollar limit for a debit card purchase? |
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If you choose "debit" when checking out, your daily dollar limit is $400. If you select "credit" at the register and swipe and sign for your purchase, your limit is $5,000.00. We encourage you to choose "credit" for the security and peace of mind that comes with Visa's Zero Fraud Liability....
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