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I need my certificate.
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When you complete your course and receive your certificate, a copy is automatically emailed to you. If you did not receive it in your inbox, please check your spam/junk mail folder. You may also access the certificate up to 90 days from the date of registration, by logging into your class. Pleas...
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How can I change my name or other info in my profile? |
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To change a first and/or middle name on your account and certificate, log into your class. On the right side of the page your will see a section entitled 'Profile'. Click on that to change your name or other information. If you reprint your certificate after making the change, the new informati...
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Upon printing my certificate I notice the state area to be wrong. I need to know how to fix it please contact me as soon as possible.
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To update information in your profile and on your certificate, please log into your class. On the right side, you will see a link to update your profile....
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How can I get an original certificate mailed to me? |
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If you would like a certified certificate mailed to you, please submit a ticket through our help desk and provide the address where you would like the certificate mailed. The fee for the mailing service is $7.95. Upon receipt of your request, we will send you an invoice through Google Checkout /...
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I completed the course but when I went to print my certificate, it would not load so that I could view and save a copy or print it.
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Please review our tutorial on retrieving your certificate at: http://www.familyaffairs.org/certificate_tutorial/ Also, please remember that you must have Adobe Reader installed on your computer to open the file - the certificate is a PDF file....
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How can I change my name or other info in my profile? |
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To change a first and/or middle name on your account and certificate, log into your class. On the right side of the page your will see a section entitled 'Profile'. Click on that to change your name or other information. If you reprint your certificate after making the change, the new informati...
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