Support Center > Knowledge base> Category: General Questions
Category: General Questions
4 Articles
Orange arrow Chargeback Policy - Credit Card Fraud

1854 views
  PLEASE READ CAREFULLY At Family Affairs, LLC we do not tolerate credit card fraud. No expense will be spared and all fraud without exception will be prosecuted to the full extent of the law. In addition, we will pursue civil legal action seeking any loss of income related to the fraud, including b...
Orange arrow How can I change my name or other info in my profile?

664 views
  ​To change a first and/or middle name on your account and certificate, log into your class. On the right side of the page your will see a section entitled 'Profile'. Click on that to change your name or other information. If you reprint your certificate after making the change, the new informati...
Orange arrow How can I change my name or other info in my profile?

579 views
  ​To change a first and/or middle name on your account and certificate, log into your class. On the right side of the page your will see a section entitled 'Profile'. Click on that to change your name or other information. If you reprint your certificate after making the change, the new informati...
Orange arrow Why haven't you answered my email?

1731 views
  SPAM FILTER NOTE: We respond to ALL e-mail. If you do not hear back from us you or your internet service may be running a spam filter that is blocking our e-mail or your e-mail my not be working. SAFE SENDER: Please be sure to add help@family-affairs.org to your safe sender list to ensure that we ...

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