Support Center > Knowledge base> Category: Billing
Category: Billing
11 Articles
Orange arrow What is your minimum delivery?

3925 views
  Our minimum is 100 gallons to all cities and towns we service Please note: If you place an order & your tank is unable to meet the minimum, you will be charged a $39 under minimum fee....
Posted in: Billing

Orange arrow Can the price per gallon quoted to me at the time of my order change at delivery?

3337 views
  Since our pricing schedule contains volume discounts (larger deliveries receive lower prices), if your tank takes a smaller quantity than ordered, your price per gallon may end up being higher. Your final price will always be based on the time of your order, though. If you receive a delivery which ...
Posted in: Billing

Orange arrow Do commerical business get taxed?

3211 views
  NOTE TO COMMERCIAL CUSTOMERS: Your heating oil purchases may be subject to various taxes. If you wish to purchase from us, PLEASE CONTACT US IN ADVANCE and DO NOT USE THIS ORDERING SYSTEM. If you place an order and upon arrival we find the requested delivery location is a commercial property that H...
Posted in: Billing

Orange arrow Can commerical customer's refer a friend?

2416 views
  The Refer a Friend program is not applicable to commercial accounts....
Posted in: Billing

Orange arrow How do I receive my discount for refering a friend?

2312 views
  Your discount will be placed on your account approximately 3 business days after your friend receives their first delivery. Your friend must order, and their tank must accept, 125 gallons of fuel to qualify You must use your PayLessForOil Portal to receive your discount. Your discount will automa...
Posted in: Billing

Orange arrow Can the price per gallon quoted to me at the time of my order change?

2379 views
  Our pricing schedule contains volume discounts, so larger deliveries receive lower prices. If your tank takes a smaller quantity than you ordered, your price per gallon may be higher. Your final price will always be based on the time of your order though. If you receive a delivery that does not mee...
Posted in: Billing

Orange arrow Does PayLessForOil.com accept cash,checks,or Money Order.

4832 views
  No! PayLessForOil.com only accepts MasterCard, Visa or Discover. Payment is made at time of order. Drivers do not accept payments of any kind and payments may not be mailed in....
Orange arrow My card was charged before the delivery was made. Why was this done?

3002 views
  PayLessForOil.Com is a PBD (pay before delivery) service. This security to us allows for the lowest possible pricing to you! There can be no exceptions to this!...
Posted in: Billing

Orange arrow I have a credit on my account - how do I use it?

2238 views
  To use any credit on your account please log in and order through your portal....
Posted in: Billing , Portal

Orange arrow I need fuel but don't have the money right now can I make a payment plan?

4740 views
  Paylessforoil.com is a PBD (pay before delivery) service. This security allows us to offer the lowest possible pricing to you. We accept MasterCard, Visa and Discover and payment is made at the time of order....
Orange arrow What if I do not get my full delivery due to my tank being full what will happen with the extra money?

2823 views
  IF a credit is owed back to you for any reason, it will be refunded back on your card within 5 business days of date of delivery....

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