|
|
|
|
How do I know if you will deliver to my location?
|
|
| |
Refer to the service area map to see if we deliver to your community. If we don't currently deliver to your area and you wish us to do so, please contact us as we are always re evaluating our delivery area....
|
|
|
Why is it better to use PayLessForOil.com over a traditional discount oil company? |
|
| |
Many discount oil operations are one truck operators that operate their business out of their home. They DO NOT have the resources that a premier full service provider like Fuel Services has - insurance coverage being one of the most important! You can rest assured that by dealing with PayLessForOi...
|
|
|
I can't log in and i am a returning customer?
|
|
| |
After your first delivery from us, you can create a login to our PayLessForOil.com Portal ordering system. Ordering directly from your personal page on the PayLess Portal is very easy. 1. Shortly after your first delivery you will receive an email with your account number exactly the way it's spel...
|
|
|
What if I don't receive my order as promised? |
|
| |
Please contact us immediately! If we fail to make our delivery commitment because we goofed, you will receive $10 off your next order! Also if you have paid for expedited delivery services, those fees will be refunded to you. Sometimes we can't get to you do to reasons beyond our control (I.e- weat...
|
|
|
How do I refer a friend?
|
|
| |
How to Refer a Friend: Fill out the form below, including your info and your friend’s info We’ll reach out to your friend and invite them to become our customer Once your friend receives their first delivery of 125+ gallons, we’ll credit your account with two $25 co...
|
|
|
What if I do not get my full delivery due to my tank being full what will happen with the extra money? |
|
| |
IF a credit is owed back to you for any reason, it will be refunded back on your card within 5 business days of date of delivery....
|
|
|
May I cancel my order?
|
|
| |
We only allow order cancellations for reasons of safety. Cancelled orders are subject to a 4% cancellation fee....
|
|
|
How is PayLessForOil.com able to offer such low pricing? |
|
| |
For most fuel providers, the following represent the greatest costs and therefore an increased per gallon price. We’re a “P.B.D.” (pay before delivery) service which eliminates receivables and bad debt – two of the greatest factors in the per gallon cost to you. Our onli...
|
|
|
Do you deliver to Businesses?
|
|
| |
YES we do! We now service commercial customers. Simply follow the prompts on the Commercial page to get started!...
|
|
|
Will you deliver on Saturdays or Sundays? |
|
| |
There are no “scheduled” weekend deliveries. However when the weather gets cold we often have our fleet on the road over the weekend to meet demand. We do not deliver on any federal holiday....
|
|
|
Do you deliver to Renters?
|
|
| |
YES we do! Renters find PayLessForOil.com especially convenient as we do not have any long-term contracts to sign....
|
|
|
Do I need to be home when you deliver? |
|
| |
No way. You don’t need to be home when we make your delivery UNLESS you ran out of oil and need a prime and start or your fill pipe is not accessible from outside We require you call us to place orders that necessitate you being home so we can discuss your schedule with you....
|
|
|
What are the office hours?
|
|
| |
PAYLESSFOROIL.COM office hours are Monday - Friday 8:00 AM - 4:30 PM. Offices are closed on all federal holidays and weekends. We will respond to all online orders with a confirmation email by the end of the next business day. PLEASE ALLOW US THIS FULL ALLOTTED TIME to send a confirmation to you, a...
|
|
|
When will I receive my delivery? |
|
| |
Please review the When Will I Receive My Delivery page for a detailed view of when you can expect your delivery. Most orders are delivered in 1-2 business days. Sometimes we can even provide same-day delivery!...
|
|
|
I ordered more oil than my tank can hold. What do I have to do?
|
|
| |
You do not have to do anything! If you over-ordered, any credit due back to you will receive it automatically back on the card you ordered with. It will take 24-48 hours to show the refund back on your debit/credit card. If you are a returning customer that has ordered a fill-up, your credit/debit...
|