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Why wasn’t my Pending Order executed?
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The most common reason for this is that you very likely did not have enough funds to cover the trade when the target price was reached. It could also be because the specified price had not yet been reached and you may have merely ‘jumped the gun’....
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What spreads can I expect? |
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Our spreads are variable and change depending on market conditions. Please visit this page to get an idea of what our spreads may be....
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How do I log in?
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In your MT5 terminal: 1. Click ‘File.’ 2. Click ‘Login.’ 3. In the new box, enter your credentials. These should have been sent to you by email 4. Also remember to select the correct server assigned to your account...
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How do I place an order? |
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There are a few ways of doing this. 1. Press F9 2. Click ‘New Order’ on the toolbar 3. Right click any instrument you wish to trade in the Market Watch panel, then select ‘New Order’. 4. Or simply double-click an instrument in Market Watch 5. Click ‘Tools’ then ...
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How do I place a pending order?
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Having used one of the above methods to open the New Order window, simply change the type to ‘Pending’ from ‘Market Execution.’ A drop down menu will then appear where you will be asked to define the parameters of your pending order....
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How do I modify/delete a pending order? |
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Find the trade you wish to delete or modify in the Terminal window (Trade tab) at the bottom of the screen. Access it by double-clicking the trade. A window will pop up where you can delete the order or redefine the parameters of its execution....
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How do I manually close an order?
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You can do so by double-clicking the order in the Terminal window at the bottom of the page and selecting ‘Close’ or by right clicking the order and closing the order that way. You can also click the ‘X‘ button you will notice to the far right of the order row. Please note t...
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What is my margin level? |
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The margin is calculated using a very simple formula: Margin=Trade Volume/Account Leverage. So, if your account was denominated in USD, with a leverage of 200:1, and you wanted to buy one lot your margin would be 100,000/200=500 USD. Our Margin call/Stop Out levels on our Pro accounts are at 25/15....
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Where can I find my balance and trade history?
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Balance – this can be found under the Trade tab of the Toolbox (Terminal in MT4) window at the bottom of MetaTrader. Trade History – this can be found under the History tab of the Toolbox window....
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Can I export my trade history? |
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Indeed you can. Simply right-click in the Terminal window and select ‘Report.’ You will then be given the option to generate the report in either Excel or HTML format....
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Why can I not modify my order?
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If your ‘Modify Order’ button is greyed-out, this may be because you have set the stop loss/take profit levels too close to the current price. It could also mean that you have tried to set these levels on the wrong side of the current price. Please remember that take profit levels must ...
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How much commission must I pay for trading on an MT5 account? |
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You will pay approximately USD 7 for every round lot traded. If you wish to know how commissions are calculated, please visit this section....
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