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How can I change my Demo account balance?
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Log into Backoffice Click Accounts Select the Demo account Click Change balance Type in your new desired balance...
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How long does it take to process a withdrawal? |
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All withdrawal requests are processed within 24 hours from Monday to Friday. Once your withdrawal request has been processed at our end, it will depend on your payment system when you get your money. For example, credit/debit card refunds normally take 48 hours; however, it may take up to 10 busine...
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How can I reduce my trading costs with Pips+?
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There are two ways: you either increase your 30-day trading volume or deposit significant equity. If you’re trading with a Classic and Optimum account, you receive a rebate on all of your trades; if you’re trading with a Pro account, you’ll pay less commission. Please check the table below for a cl...
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What is the maximum leverage? |
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Forex Optimum — all forex pairs up to 1:1000 Pro, Classic — all forex pairs up to 1:200 Commodities Optimum — up to 1:1000 on XAUUSD; XAGUSD Pro, Classic — up to 1:200 on XAUUSD; XAGUSD 1:33 – WTICrude; BrentCrud; WTISpot; BrentSpot Crypto 1:33 – BTCUSD 1:10 – ETHUSD; LTCUSD Indices ...
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What are the minimum deposits/withdrawals, fees and processing times for crypto?
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Crypto Comparison Table: Deposits: Crypto Minimum deposit amount (USD equivalent)** Estimated network fee* Estimated processing time* Binance Coin 10 0.0010 BNB 10 mins Bitcoin 10 3000 bit 1-2 hrs Bitcoin Cash 10 0.000000025 BCH 10-30 mins Dogecoin 10 USD 0.65 5-10 mins Ethereum 0.05 ETH Based o...
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What are your restricted countries? |
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We do not provide our services to the inhabitants of jurisdictions where the services would be contrary to local laws or regulations, including, but not limited to: Afghanistan, American Samoa, Belize, China, EU/EEA/EFTA, Guam, Hong Kong, Indonesia, Iran, Iraq, North Korea, Northern Mariana Islands...
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How can I deposit?
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Please click here for a comprehensive list of our deposit methods....
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What is the spread? |
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The spread is the difference between the BID and ASK prices. The lowest spread you can get is close or equal to zero, in this case BID=ASK. We do not quote a negative spread. We offer some of the most competitive spreads in the industry. The best way to evaluate our spreads is to open a Demo accoun...
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Why do I get the ‘invalid account’ message when logging in to MetaTrader 4?
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Because the login credentials are incorrect. Please find the confirmation email and copy/paste the credentials into the login fields and ensure the server type matches. If the problem persists, please contact us via email to [email protected] . https://www.livehelpnow.net/lhn/lcv.aspx?d=0...
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How do you calculate the volume necessary to convert my bonus money into real money? |
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We offer a generous deposit bonus plan to our customers when they make a deposit. In order to receive the bonus money, you are required to meet certain volume requirements. The volume is measured in trade size. There are two parts to every trade. When you Opening a trade, (whether buy or sell) is...
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What is the minimum tradable lot size?
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The minimum trade size is 0.01 lots. Example 1: For currency pairs, the Contract Size value is 100,000. This means that the trading volume of 1 lot is equal to 100,000 units of the base currency. Therefore, the minimum tradable lot size 0.01 lots for currencies is...
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What is margin? |
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The required margin is the amount needed to be deposited/present in your trading account for a position to be opened. Your leverage will determine how much margin you need to open a position. The maximum available leverage ratio is up to 1:1000. Please visit our FAQ section for a more in-depth expl...
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What are the financing costs?
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Any positions held at the end of the trading day may be subject to a ‘financing charge’ which is shown on an FXChoice account as ‘rollover’. Our daily interest debit or credit amounts (from now on referred to as the ‘rollover’) are based on the total face value of t...
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What is the margin required to open a Locked or Hedged position? |
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The hedged margin is the funds which are required to open and support an open locked (hedged) position. They are open positions on the same instrument in different directions. The calculation of the margin hedge has several steps: For uncovered volume For covered volume (if the hedged margin size...
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How are orders processed?
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A Buy Limit, Buy Stop, Stop Loss and Take Profit for an opened short position are executed at the ASK price. A Sell Limit, Sell Stop, Stop Loss and Take Profit for an opened long position are executed at the BID price. *Stop Loss, Take Profit, Buy Limit, Buy Stop, Sell Limit and Sell Stop are execu...
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