Contact the NCVEC
http://www.navycollege.navy.mil/contact.htm
CONUS: Contact the Navy College Virtual Education Center (NCVEC) by one of the following:
- Chat with a counselor (during business hours): https://kb.livehelpnow.net/30432
- Submit a Help Request Ticket: https://kb.livehelpnow.net/30432
- Call the NCVEC (during business hours): 833-330-MNCC (6622). Option 3 "Education & Training", then option 1 "Navy TA & Counseling"
NCVEC hours are 0700-1900 eastern time.
OCONUS: Contact your servicing Navy College Office (NCO) https://www.navycollege.navy.mil/oconus-offices.htm