Visit the Income Tax Refund Status Inquiry System to find out if the Illinois Department of Revenue has initiated the refund process. The Income Tax Refund Status Inquiry System should provide you an estimated date for when you will receive your refund. For more specific information about the status of your refund after the Illinois Department of Revenue has finished processing it, you can check the Illinois Comptroller's Find Your Illinois Tax Refund System.
What information must I provide when calling the department?
You must provide the following information when calling us regarding your refund:
- Name(s),
- Address,
- Social Security number,
- Adjusted Gross Income (Line 1) for the return being discussed.
If you are calling on behalf of someone else (this includes tax preparers inquiring about a client’s return), you must be able to verify the information as above for the account and you must be named as the third-party designee on the tax return or authorized by the taxpayer on Form IL-2848, Power of Attorney.
Note: You must call us at 1 800 732-8866 if you are inquiring about a refund on a prior year and provide the same information listed above.
What do I do if my refund is different than what was shown on my return?
If your refund amount is different than what is shown on your return, you will receive a notice within 7 to 10 business days explaining the difference.
How long does it take to get my refund?
If you file your return electronically and have your refund directly deposited into your checking or savings account, you will receive your refund faster. If you file a paper return, the timeframe is extended. In general, you can expect your refund to take longer than previous years as we continue our efforts to prevent identity theft and fraud. We want to provide the best information possible and, as we progress into filing season, we will provide more specific timeframes when we are able. You may use our refund inquiry application to check the status of your current year refund.
I have lost or misplaced my refund check, how do I go about getting a new one?
For a replacement check you must call the Comptroller's Office at 1 800 877-8078.
I have not received my refund check. According to your site it has been more than 10 days since it was mailed. What should I do?
For a replacement check you must call the Comptroller's Office at 1 800 877-8078.
I found my uncashed refund check from a prior year. I am unable to cash it because it is over one year old. How do I go about replacing it?
For a replacement check you must call the Comptroller's Office at 1 800 877-8078.