False pick errors after firmware update - multiple discs placed in recorder or printer (4200).

Article ID: 88717  

Question
False pick errors after firmware update - multiple discs placed in recorder or printer (4200).

Answer

To fix this problem run all four calibrations noted below:

1. In PTPublisher, Go to the Tools Menu - Calibrate the Disc Publisher. (For Mac: Go to the PTPublisher Menu - Calibrate Robot)

2.
 Find the "Other Calibrations" section at the bottom.


3.
Run the calibration for each location indicated below.  4201 units will only need to calibrate the top drive.

 


Article Details
Views: 1991 Created on: Feb 27, 2017