PTPublisher opens very slowly and/or responds very slowly when any buttons are pressed. (PC)

Article ID: 45055  

Question
PTPublisher opens very slowly and/or responds very slowly when any buttons are pressed. (PC)

Answer

 

PTPublisher opens very slowly and/or responds very slowly when any buttons are pressed. (PC)

The settings file has been corrupted. Please delete the settings file and close then reopen the software.

The settings file is located here:

Windows XP:
C:\Documents and Settings\All Users\Application Data\PTI\PTPublisher\PTPublisherSettings.xml

Windows Vista/7:
C:\ProgramData\PTI\PTPublisher\PTPublisherSettings.xml

Note: Some PTPublisher user preferences will be lost.


Article Details
Views: 1604 Created on: May 25, 2014