Unable to install PTPublisher. Error: Microsoft VBScript runtime -ActiveX Component Can't Create Object.

Article ID: 44972  

Question
Unable to install PTPublisher. Error: Microsoft VBScript runtime -ActiveX Component Can't Create Object.

Answer

 

Unable to install PTPublisher. Error: Microsoft VBScript runtime -ActiveX Component Can't Create Object.

A necessary Windows dll file is missing.

1.       Check if C:\WINDOWS\system32\scrrun.dll is present:  If not, reinstall it as appropriate for your operating system.  Download the appropriate file from Microsoft or copy it from another computer with the same OS.

2.       Re-register the scripting runtime engine:  Start - Run: regsvr32 C:\WINDOWS\system32\scrrun.dll.

3.       Make sure that the user has Read & Write permissions on the scrrun.dll file.

Reinstallation should now be possible.


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Views: 2174 Created on: May 25, 2014