Online Status: https://www.tax.ny.gov/pit/file/refund.htm
Phone, Personal Income Tax Refund Information: 518-457-5149 (24/7, automated) 518-457-5181 (8:30-4:30pm, agent assist)
Have available a copy of your tax return, along with your SSN, filing status, exemptions claimed or the whole-dollar amount of your refund.