To make changes to an authorized tuition assistance (TA) voucher (course number, course title, term dates, etc.), notify the NCVEC by one of the following methods.
- Chat with a counselor (during business hours): https://kb.livehelpnow.net/30432
- Submit a Help Request Ticket: https://kb.livehelpnow.net/30432
- Send a text message from your mobile device (during business hours): 877-838-1659
- Call the NCVEC (during business hours): 833-330-6622 option 4 then option 1.
NCVEC hours are 0600-1630 eastern time.
NOTE: Contact us as soon as possible with ANY changes (to include dropping courses or not attending courses) to prevent missing grade letters and billing issues.