The first time a computer logs into the updated SSL VPN software there will be a few extra steps that need to be completed in order to prepare the computer to use the system. Below are detailed instructions for first time use.
- Open an Internet Explorer and type vpn.northwood.edu into the address bar.
- Please log in using your Northwood University username and password.
- Windows machines WILL prompt you to download an app. The installer will be in the middle or bottom of the web browser. ALLOW or ENABLE all prompts as they display!
- (You may get a setup control warning asking if you want to download, install, and/or execute software from the following server. You can choose ALWAYS for this prompt.)
- Allow the Pulse Secure installer to finish. It will take several minutes for it to fully install.
- If connected you will see a Pulse Secure icon in the lower right hand corner of your toolbar instead of the green padlock.
- To disconnect find the Pulse Secure icon in your system tray. Right click and then click on open Pulse Secure (see below) then click to disconnect.