PTPublisher NE Service: How do I completely remove the PTPublisher NE Service installed on the server computer?

Article ID: 44969  

Question
PTPublisher NE Service: How do I completely remove the PTPublisher NE Service installed on the server computer?

Answer

 

PTPublisher NE Service:  How do I completely remove the PTPublisher NE Service installed on the server computer?

Please use these instructions to completely remove the program.

1. Go to Start - Control Panel - Add/Remove Programs.  Find PTPublisherService and click Remove.

2. Delete the "PTPublisherService" folder from C:\Program Files\Primera Technology\

3. Now delete the "PTPJobs" folder from the root of the C:\ drive.

Note: This folder contains your log file and your License Code.  Rename this folder to "PTPJobsOLD" if you think you may want to retain this information.

4. Reboot the PC.

5. Reinstall the latest software from the files downloaded from our download site.

Latest PTPublisher Service Software Version is here.


Article Details
Views: 4365 Created on: May 25, 2014