Occasionally, if the power supply is removed while in use or the cable is unsafely unplugged, copying files to the T7 Touch may be restricted by the Windows OS when you reconnect it. This is a restriction imposed on the exFAT file system by the Windows OS and not an issue with the product itself.
Please follow the troubleshooting steps below before attempting to copy files:
- In the Windows File Explorer window, select and right-click the T7 Touch Drive, open the Properties dialog box, and click the Tools tab. Under Error-checking, click “Check Now”.