Why do I get Google Authenticator errors?

Article ID: 104725  

Question
Why do I get Google Authenticator errors?

Answer

This is normally because the time is not synced correctly. To correct this:

 

Android:

 

  1.        Open Google Authenticator
  2.        Tap the three dots in the top right
  3.        Select Settings
  4.        Tap Time correction for codes

 

iOS

 

  1.        Open Settings
  2.        Select General
  3.        Select Date & Time
  4.        Toggle Set Automatically so it’s on
  5. If it was already on, toggle off then on again

Article Details
Views: 1961 Created on: Jul 22, 2021