Why do I get Google Authenticator errors?
Article ID: 104725

Question

Why do I get Google Authenticator errors?

Answer

This is normally because the time is not synced correctly. To correct this:

 

Android:

 

1.        Open Google Authenticator
2.        Tap the three dots in the top right
3.        Select Settings
4.        Tap Time correction for codes

 

iOS

 

1.        Open Settings
2.        Select General
3.        Select Date & Time
4.        Toggle Set Automatically so it’s on
5. If it was already on, toggle off then on again

related articles

What documents do I need to open a live account?
How do I open a corporate account?
Can I open multiple Demo/Live accounts?
On which platforms can I open an Islamic account?
In which currencies can I open my account?
What is ‘Server Time’?
Trading at market open/close and leaving positions open over the weekend?
What is the margin required to open a Locked or Hedged position?
How to set up Google Authenticator and link it to Backoffice?

Article Details

Views: 2010	Created on: Jul 22, 2021 Date updated: Jul 22, 2021
Posted in: English, Backoffice

Poor 1 2 3 4 5 Outstanding