Cancel Booking
Cancellation is possible according to our General Terms of Cancellation. However, please note that there is a cancellation fee, the percentage of the journeys price that will be forfeited depends on the time of cancellation. Refunds are possible in accordance with our General Terms of Cancellation. If you cancel more than 30 days prior to departure, there will be a a cancellation fee of 10%. For cancellations made between 30-15 days before departure, it will be 50% cancellation fee. Cancellations made within 14-8 days prior to departure will result in 75% cancellation fee. Cancellations 7-0 days prior to departure: 100%.
Please see our General Terms here https://www.smyril-line.com/customer-service/general-terms/general-terms
It is also possible to make a change in your booking
Change of departure date will result in a change fee in addition to any resulting changes in the price.
- Changes more than 30 days before departure: € 27 per leg.
- Changes 30-15 days before departure: € 54 per leg.
- Changes 14-8 days before departure: € 108 per leg.
- Changes 7-0 days before departure: € 162per leg.
Please note that the total change fee for your trip will be the sum of the fees for all the legs you change. Change fees are payable to SML at the time of the change.
If a booking is moved from one year to another, it is considered a cancellation and you need to make a new booking.
is there a way to cancel a ferry ticket and receive a reimbursement if needed?
The provided content does not give specific information regarding cancellation policies or the possibility of receiving a reimbursement for a ferry ticket. I recommend visiting the website or contacting customer support directly for information on cancellations and refunds. Here is the link for booking and inquiries: https://booking.smyrilline.fo/en/book/return/journeySearch/.