> Knowledge base> Article: PTFinish will not open and/or I receive an error message - PTFinish has encountered a problem (FX120

PTFinish will not open and/or I receive an error message - PTFinish has encountered a problem (FX1200).

Article ID: 63595 Print
Question
PTFinish will not open and/or I receive an error message - PTFinish has encountered a problem (FX1200).

Answer

1. Delete the "currentrun.hplg" file from this location “C:\ProgramData\PTI\PTFinish”.

2. Delete the "PTFinish.exe_Url_qpsrib4vofaqlnvd4wz04jcs4p0i0hlx" folder from this location "C:\Users\currentuser\AppData\Local\PTFinish".

3. Reopen PTFinish.


related articles

Article Details
Views: 4611 Created on: Apr 10, 2015
Date updated: Aug 14, 2015

Poor
Outstanding