http://supportsystem.livehelpnow.net/?cid=4197http://supportsystem.livehelpnow.net/article.aspx?cid=4197&aid=4816All items with very few exceptions are boxed for shipment (no poly mailers) to limit the possibility of damage and don't forget insurance is includedShipping11/1/2011 1:24:56 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=4197&aid=4818Items may be returned for exchange or refund (excluding personalized items which are non-refundable) within 30 days of delivery (shipping fee is notReturns10/20/2011 9:04:07 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=4197&aid=4817This can occur when the security settings on your computer are set too high and are prohibiting cookies. In order to add items to your cart, cookiesGeneral Questions8/5/2011 12:49:02 PM1440http://supportsystem.livehelpnow.net/article.aspx?cid=4197&aid=6950Unfortunatley Disney stops production on dated items a few months before the end of each year. You may find a pre-owned item on auction sites such asGeneral Questions3/22/2011 10:52:56 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=4197&aid=4882To return an item you must first receive a Return Merchandise Authorization (RMA). Once an RMA has been received you will find the return address onReturns1/8/2011 8:51:46 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=4197&aid=4821Unfortunately Disney does not offer refill pages for scrapbooks or photo albums. Only complete albums are sold.General Questions1/4/2011 11:47:53 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=4197&aid=4820Yes. All items will display the current shipping charge once you select your country under "shipping" when viewing your shopping cart.Shipping1/4/2011 11:47:20 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=4197&aid=4819All items will display the current shipping charge in your shopping cart.Shipping1/4/2011 11:46:57 AM1440http://supportsystem.livehelpnow.net/article.aspx?cid=4197&aid=4815Unfortunately we are not private collectors. We currently deal in only current or recently retired items. We would suggest you contact a local collecGeneral Questions1/4/2011 11:28:16 AM1440