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Does modifying or tampering my Samsung SSD void the warranty?
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Yes, modifying or tampering with the Samsung SSD in any way voids Samsung’s warranty on the SSD. See Warranty Statement at http://www.samsung.com/semiconductor/minisite/ssd/support/warranty.html....
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What happens after I send my SSD to a Samsung service center? |
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After receiving your SSD, the S-ASC(Samsung-Authorized Service Center) will evaluate any damage and authenticate the serial number and the model code to verify that the warranty is valid. After authentication, S-ASC will screen the SSD for any problems. If there is any problem with the returned SSD...
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What are the differences between the Desktop PC Installation Kit, the Laptop PC Installation Kit, and the Basic package for the 840 and 840 EVO?
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Each package contains the same SSD but includes different accessories. Please refer to accessories list for each package design below. Desktop: Installation Guide, Warranty Statement Summary, USB to SATA cable, SATA Data cable, Screw, Bracket, CD(Data Migration Software, Magician Software, Warran...
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Does my Samsung SSD support SATA 3Gb/s (SATA II) or SATA 1.5Gb/s (SATA I)? |
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Yes. Samsung SSDs are backwards compatible with SATA 3Gb/s (SATA II) and SATA 1.5Gb/s (SATA I). But, Samsung does not recommend the use of SATA 3Gb/s (SATA II) and SATA 1.5Gb/s (SATA I). If you are seeking maximum performance, it may be better to consider upgrading your motherboard....
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Which Operating Systems support Samsung SSDs?
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All operating systems support SSDs, but not all operating systems are optimized to keep SSDs working at peak performance. Older operating systems, such as Windows XP and Windows Vista, do not natively support some SSD maintenance features like TRIM. We recommend utilizing operating systems that ar...
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What kind of encryption method does each Samsung SSD model provide? |
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Samsung SSD provides internal hardware encryption and management of all data stored on the SSD, including the operating system. Data is decrypted through a preboot authentication process. Because all user data is encrypted, private information is protected against loss or theft. Encryption is done...
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What is AES (Class 0 SED), and how do I use it?
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AES (Advanced Encryption Standard, Class 0 SED) technology is the standard algorithm of the United States that was designed to protect computer data. The AES technology applied to the SSD employs hardware-based controller and encryption technology, which minimizes the loss of performance and encryp...
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What is TCG/OPAL, and how do I use it? |
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TCG Opal (840EVO, 850 PRO, 850 EVO) is an authentication method that employs the protocol specified by the TCG (Trusted Computing Group). You need to install TCG software supplied by a TCG OPAL software development company. User authentication is done by Preboot Authentication provided by the softw...
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What is e-Drive, and how do I use it?
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eDrive (available for 840 EVO , 850 PRO, 850 EVO): eDrive linked with BitLocker software is a technology to improve the security performance of BitLocker, which is provided by the Microsoft Windows operating system. BitLocker uses software-handled encryption, but when it is linked with a storage d...
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What should I watch out for when using e-DRIVE? |
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When using e-DRIVE, pay attention to the following information:- It can be used only with Windows 8, Windows 10, and Windows 11.- All Encrypted Hard Drives must be attached to non-RAID controllers to function properly.- For Encrypted SSDs used as data drives: •The drive must be in an uninitializ...
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Why is the capacity of my Samsung Solid State Drive displayed differently from the actual capacity?
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Samsung SSDs conform to the International Disk Drive Equipment and Materials (IDEMA) standard, which classifies approximately 93 percent of their actual physical memory capacity as usable space for storage. To make calculations easier for consumers, manufactures rate drive capacity based on the as...
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What is RAPID, and how do I use it? |
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What is RAPID Mode: RAPID (Real Time Acceleration Processing of I/O data) Mode uses the DRAM caching technique provided by Samsung Magician to enhance the performance of the SSD. RAPID mode is paired exclusively with Samsung SATA SSDs and available as a feature of the accompanying Samsung SSD Magi...
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