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Does modifying or tampering my Samsung SSD void the warranty?
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Yes, modifying or tampering with the Samsung SSD in any way voids Samsung’s warranty on the SSD. See Warranty Statement at http://www.samsung.com/semiconductor/minisite/ssd/support/warranty.html....
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What happens after I send my SSD to a Samsung service center? |
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After receiving your SSD, the S-ASC(Samsung-Authorized Service Center) will evaluate any damage and authenticate the serial number and the model code to verify that the warranty is valid. After authentication, S-ASC will screen the SSD for any problems. If there is any problem with the returned SSD...
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Does my Samsung SSD support SATA 3Gb/s (SATA II) or SATA 1.5Gb/s (SATA I)?
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Yes. Samsung SSDs are backwards compatible with SATA 3Gb/s (SATA II) and SATA 1.5Gb/s (SATA I). But, Samsung does not recommend the use of SATA 3Gb/s (SATA II) and SATA 1.5Gb/s (SATA I). If you are seeking maximum performance, it may be better to consider upgrading your motherboard....
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Which Operating Systems support Samsung SSDs? |
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All operating systems support SSDs, but not all operating systems are optimized to keep SSDs working at peak performance. Older operating systems, such as Windows XP and Windows Vista, do not natively support some SSD maintenance features like TRIM. We recommend utilizing operating systems that ar...
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What kind of encryption method does each Samsung SSD model provide?
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Samsung SSD provides internal hardware encryption and management of all data stored on the SSD, including the operating system. Data is decrypted through a preboot authentication process. Because all user data is encrypted, private information is protected against loss or theft. Encryption is done...
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What is AES (Class 0 SED), and how do I use it? |
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AES (Advanced Encryption Standard, Class 0 SED) technology is the standard algorithm of the United States that was designed to protect computer data. The AES technology applied to the SSD employs hardware-based controller and encryption technology, which minimizes the loss of performance and encryp...
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Why is the capacity of my Samsung Solid State Drive displayed differently from the actual capacity?
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Samsung SSDs conform to the International Disk Drive Equipment and Materials (IDEMA) standard, which classifies approximately 93 percent of their actual physical memory capacity as usable space for storage. To make calculations easier for consumers, manufactures rate drive capacity based on the as...
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Why doesn’t the Driver installer or Samsung Magician see the NVME SSD even though Windows does? |
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Make sure your SATA controller Settings are set to AHCI mode in the BIOS and not in RAID or IDE, and make sure you have the most up to date AHCI Storage Controller Driver. Please note that the NVME driver only supports the 950 PRO, 960 Series, and 970 Series NVME drives....
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Why am I not getting the full speeds?
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For PCIE3 SSDS, Such as the 950 PRO, 960 PRO, 960 EVO, 970 PRO, 970 EVO, 970 EVO Plus, and the 980: Please make sure your M.2 Port supports PCIE Gen 3 and is x4. Also, install the Samsung NVME driver. For PCIE4 SSDS, Such as the 980 PRO and the 990 PRO:Please make sure your M.2 Port supports PCIE G...
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