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What is the warranty on Samsung internal SSDs?
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Sited: https://semiconductor.samsung.com/consumer-storage/support/warranty/ https://semiconductor.samsung.com/consumer-storage/support/warranty/Samsung SSD Limited Warranty For All Samsung SSDThank you for purchasing a Samsung Solid State Drive (the "Product”). Samsung values your business and alwa...
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SSD RMA Form - Creation |
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### Respond Above the Reply Line ### Hello Samsung Customer, Thank you for contacting Samsung Memory Support. If you wish to have your unit repaired, please reply to this email and attach a copy of your Receipt/Invoice along with the following information: PLEASE NOTE THE REPAIR PROCEDURE WIPES ANY...
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Can I downgrade the firmware from the latest version to an older version?
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No. Once you have performed an upgrade to the devices firmware, you cannot go back to an older version. It should not be necessary to go back to an older firmware version because Samsung fully tests every firmware release to ensure it is optimized for performance, reliability, and compatibility....
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Can I update firmware using a USB to SATA/NVMe adapter? |
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Samsung Magician currently does not support firmware updates via the USB to SATA or NVMe interface. Please update by connecting the disk to a SATA cable or NVMe socket on desktop PC or installing the disk in the internal drive bay of a laptop PC....
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What should I do if BIOS does not detect my SSD?
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If your system BIOS is outdated, it may fail to recognize the SSD. Please update to the latest BIOS version.Improperly connected SSD cable may fail to detect. Disconnect the cable or try a different SATA cable and then connect it again.When there is a problem with the SATA Port, BIOS may fail to de...
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What should I do if I don't see my SSD in the Device Manager |
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1) Sometimes the system may fail to detect the SSD automatically. Please search for new devices in Windows Device Manager. 2) When Hot Plug for each port in the BIOS settings of the system is set to Off by default, Windows may fail to detect the SSD. - Reboot the system, enter BIOS setup, and...
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What should I do if I cannot install the OS?
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1) There are 3 types of installation media available for OS installation -Check the surface of the OS installation CD for any damage (scratches, fingerprints, stains, etc.). -Try another USB Flash Drive -Try to redownload the ISO 2) Replace the SATA cable and reboot.3) Make sure that th...
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What should I do if I cannot format the drive |
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1) If the SSD is not properly connected, it may not be detected. Reconnect the drive and then try again. 2) Make sure that the SATA connector on the board does not contain debris, or is not damaged. 3) Replace the SATA cable and try again. 4) Move the SSD to a different SATA port and see if the dri...
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Where do I find the device drivers for my Samsung SSD?
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There are no device drivers for Samsung SSDs. All Samsung SATA SSDs work as plug-and-play devices, which mean they should be recognized by your system immediately after connecting the device cables.If you have hot swap enabled within your BIOS for a specified SATA port you will be able to hot swap...
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What should I do if the speed of my SSD seems to be slow |
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When the SSD is used over a long period of time, the status of the SSD can become "dirty," which may affect the performance of the SSD. 1) Please use the Magician Tool, provided by Samsung, and run Performance Optimization. - Run the program regularly to prevent this. 1) Please ensure that yo...
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Why does SSD performance decrease over time
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In general, SSD technology offers stability and sustained performance superior to that of any other type of storage device. However, SSDs may perform slower than they did in their initial empty state if the drive is fully loaded with data or has exceeded its expected number of P/E cycles. When the ...
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What is Write Cache & how to set up? |
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All Samsung Solid State Drives have a write cache.Write cache is volatile memory that allows the SSD to improve write performance by sending write requests from the OS to a queue, allowing writes to happen later rather than making the OS wait for the write to complete. 1. Run Control Panel > Sys...
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Does Windows XP support the TRIM feature?
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No, only Windows 7 and above support the TRIM feature. The Samsung SSD Magician software enables you to manually use TRIM on both Windows XP and Windows Vista....
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What is Garbage Collection? |
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Data is written to the flash memory in units called pages. However, the memory can only be erased in larger units called blocks. If the data in some of the pages of the block are no longer needed (also called stale pages), only the pages with good data in that block are read and re-written into ano...
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What is Over-Provisioning?
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Over-provisioning comes from known free space on the drive, gaining endurance and performance at the expense of reporting unused portions, and/or at the expense of current or future capacity. Some SSDs provide a utility that permit the end user to select additional over-provisioning. Furthermore, i...
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