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When I connect the T7 Touch while playing an audio file on my mobile device, it stops playing the file.
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Since the Mobile File Manager‘s first priority is to operate the T7 Touch, your mobile device may stop playing audio files when the priority changes. Therefore, finish operating the T7 Touch first and then play audio files....
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I cannot launch the mobile Samsung Portable SSD app. |
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The Samsung Portable SSD app will operate correctly on Android 5.1 (Lollipop) or later. Although it is supported on Android 5.1 or older versions, correct operation cannot be guaranteed. Therefore, it is recommended that you use Android 5.1 or later.The T7 Touch was developed for use with Windows O...
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Can I use the T7 Touch with a TV or game console?
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Yes, you can. However, if you wish to use it on a device that does not support the Samsung Portable SSD Software 1.0, then you need to disable the Password Protection feature....
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I have lost my password. Can I disable the Password Protection feature? |
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No, the Password Protection feature cannot be disabled. If you lose your password, you cannot disable the Password Protection feature or access updates....
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If I lose my password, what do I have to do to use the T7 Touch?
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If you lose your password, you need to perform a factory reset at a Service Center in order to use the T7 Touch. Since restoring the T7 Touch to its factory settings will clear all data stored on it, it is recommended that you back up any important data you do not wish to lose in advance. Please no...
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I am not using the Password Protection feature at the moment. How do I use the feature? |
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You can enable the Password Protection feature on the Settings screen of the Samsung Portable SSD software as follows: Click the “Set” button on the Main screen and switch the “Lock” button from OFF to ON, enter a password, and save it. For more information, please refer to the User Manual for th...
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How to access & change settings of Startup Security Utility (M1/M2/M3 Mac Included)?
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The Startup Security Utility is a tool used to guarantee the security of the startup on your Mac computers. It can restrict your Mac to start up from your designated startup disk, and from a legitimate, trusted operating system. On a Mac without a T2 chip, the Startup Security Utility provides only...
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